About the role

Dacs Airconditioning & Electrical, is seeking a highly organised and customer-focused Customer Service/Admin/Scheduling/Accounts professional to join their team in Como, WA on a full-time basis. In this dynamic role, you will be the central point of contact for customers, coordinating and scheduling appointments, as well as providing administrative and accounting support to the wider business.

What you'll be doing

Providing exceptional customer service and support to clients through phone, email and in-person interactions

Scheduling and coordinating appointments for technicians and service calls

Handling cash and card payments, creating invoices and maintaining accurate financial records

Providing general administrative support, such as filing, data entry and document preparation

Assisting with accounts payable and receivable tasks

Helping to maintain office organisation and inventory management

Contributing to the overall smooth running and success of the business

What we're looking for

Demonstrated experience in a customer service, administrative or accounts role, preferably within a trades or service-based industry

Strong communication and interpersonal skills, with the ability to liaise effectively with customers and internal stakeholders

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in using office software, such as Microsoft Office suite and accounting/scheduling systems

A keen eye for detail and accuracy, with experience in maintaining financial records

A positive, proactive and customer-focused attitude

What we offer

At Dacs Airconditioning & Electrical, we are committed to providing our employees with a supportive and rewarding work environment. In this role, you will have the opportunity to develop your skills and contribute to the growth and success of our well-established business. We offer a competitive salary, ongoing training and development, and a friendly team culture. We value integrity, sincerity and trust as much as we value hard work. Experience in the Air Conditioning or Electrical fields is desirable.

About us

Dacs Airconditioning & Electrical is a leading provider of air conditioning, electrical services in the Perth metropolitan area. With over 20 years of experience, we are known for our commitment to quality workmanship, customer satisfaction and industry-leading expertise. Our team of qualified technicians and support staff work hard to ensure the needs of our clients are met with the highest level of professionalism and care.

If you are interested in this exciting opportunity, please apply now to be considered for this role.