Employment Term: Casual

Location: Geebung, QLD

Remuneration: $35.87 p/h + 11.5 % Super + 15,900 NFP Salary Packaging

Make a meaningful difference with Lifeline

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

As a Sales Administration Officer, you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.

Let’s make a meaningful difference, together.

Your part in our Lifeline team

Along with your passion for your local community and providing great customer service in a retail environment you will:

Undertake a range of reception duties including the delivery of high standard customer service to both external and internal customers

Build, maintain and facilitate Rag Sales including tasks such as; managing call lists, taking customer orders and managing accounts receivable accounts

Assist with financial duties including processing invoices, receipts, and administering petty cash when required

What makes a difference for us?

To be successful for this role you will need to be/have:

Provide exceptional customer service including greeting clients and maintaining a welcoming and tidy reception.

Prepare reports and other documentation using Microsoft Office and/or other business software, along with the maintenance of databases and other recording/information systems

Support our retail stores with the production of tickets and sundry administration needs

Work with Purchasing and inventory control systems as required

Embrace the organisation’s mission, values and future directions

Demonstrate daily discipline though effective management of own time, meeting performance expectations and personal deadlines for projects or other work-related tasks

What makes a difference for you?

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

Flexible work arrangements to support work-life balance

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

Participation in our team member purchasing program

Commission program rewarding high performers

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

Lifeline is proudly part of the UnitingCare family, we’d love you to be too

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

https://youtu.be/aDGg7VWxAVc

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.