Presenting a rare opportunity to lead Kalka Palms Hotel operations, boasting a Bistro, Public Bar, Motel Accommodation, Bottleshop and Gaming Facilities. Black Rhino Group is looking for a Venue Manager to take this iconic hotel on the next phase of its journey.

We offer a diverse range of experience and knowledge for you to draw off- and you will have the autonomy to implement your ideas within the hotel.

What we offer:

Challenge - We are a diversified, fast-paced, ever-changing business where no two days are the same.

Opportunities - As a multi-venue Group we are able to offer many unique avenues to develop your career.

Work/Life Balance - We believe in hard work, but we believe in family and downtime too.

Great Culture - Our team is made up of down-to-earth, pragmatic people who enjoy what they do.

Leadership Teams - Our management team take an active leadership role to encourage personal growth and believe in development planning.

With autonomy for your own venue, working closely with the Group's senior management team, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of your venue through achieving budgets and implementing plans in line with the business objectives.

Key responsibilities:

Hands-on leadership and accountability of your team, including supervision and evaluation of performances

Creating and maintaining an atmosphere where customer service standards can thrive

Driving sales to meet your targets and budgets

Product procurement and creating quality food and beverage offers

Controlling operational costs

Compliance in both regulatory and company standards

Participating in and contributing to group management, marketing, and finance projects

Strong planning and forecasting ability in regards to local events and functions

The successful applicant will:

Have suitable experience in hospitality management

Have a strong understanding of the hotel industry, market trends, customer service standards, and how to exceed them

The ability to engage and build relationships with regular clientele

Have a strong business acumen

Have a professional manner and presentation

Be available weekends and nights

Lead from the front and set the best of examples

Have correct certificates and licenses – RSA, RSG, Gaming Nominee and RMLV with Approved Managers.

Please provide a cover letter with your applications. Please note only successful applicants will be contacted. Must have full visa working rights.

Kalka Palms Hotel is situated in Rockhampton, Central Queensland. Accommodation can be provided to the right candidate.