Cafe Manager
VEND Marketplace & Cafe
Posted 16 days ago
Position Overview
We are seeking an experienced and motivated Café Manager to lead daily operations, drive team performance, and deliver outstanding customer service. The ideal candidate will be hands-on, passionate about food and hospitality, and capable of managing all aspects of a busy café. Located in the heart of the community, our café is known for its welcoming atmosphere, quality food, and top-notch coffee. We’re looking for someone who can bring energy, leadership, and a hands-on approach to daily operations — all while creating a positive environment for both staff and customers.
If you’re ready to take ownership of a vibrant space, work with a passionate team, and be part of something local and meaningful, we’d love to hear from you.
Key Responsibilities
Oversee the day-to-day operations of the café, ensuring smooth and efficient service
Recruit, train, and manage front-of-house and back-of-house staff
Maintain high standards of food quality, presentation, cleanliness, and customer service
Manage staff rosters, payroll approvals, and labour costs
Monitor and manage inventory, ordering supplies and stock as needed
Ensure compliance with food safety and hygiene regulations (Brisbane City Council standards)
Handle customer inquiries and resolve complaints promptly and professionally
Track sales, manage budgets, and report on financial performance
Drive promotional activities and seasonal campaigns to increase foot traffic and sales
Work closely with kitchen staff to ensure seamless collaboration between front and back-of-house
Key Skills & Experience
Previous experience in a supervisory or management role within a café or hospitality setting
Strong leadership and team management skills
Excellent customer service and communication abilities
Good understanding of food safety standards and local council compliance
Confident with POS systems, rostering software, and basic financial reporting
Ability to multitask and work efficiently under pressure
Desirable Qualifications
Food Safety Supervisor Certificate (preferred or willingness to obtain)
Barista skills and knowledge of specialty coffee (desirable)
First Aid Certificate (advantageous)
About VEND Marketplace & Cafe
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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