About the role

At Cirka', we are seeking a talented and experienced Program Manager to join our dynamic team to deliver business systems transformation projects, based in our offices in the heart of South Yarra.

We are a rapidly growing Australian Business and dedicated to delivering innovative solutions that empower our clients. In this pivotal role, you will be responsible for the successful implementation and operation of Cirka’s business systems / applications. The role will include leading and shaping requirements gathering, business case development, successful implementation, embedding new systems and ongoing review for continuous improvement.

What you'll be doing

Lead the planning, execution, and governance of key business application projects and programs, involving multiple technologies and stakeholder groups.

Take ownership and management of the program, project teams (including third-party consultants) and associated budgets.

Establish and enforce project management best practice, governance standards, and quality controls across all projects.

Ensure effect change management strategy is implemented to maximise adoption and acceptance and minimise disruptions to the business.

Identify and mitigate risks proactively; manage dependencies and resolve conflicts across parallel initiatives.

Oversee the integration, upgrade, and optimisation of key business management platforms (i.e. ERP, CRM, Finance, HRIS, Payroll, etc.).

Work cross-functionally, ensuring collaboration with other teams such as Finance, People & Culture, Growth, Technology, Operations, Governance, etc. and subject matter experts (internal or external).

Drive stakeholder engagement at all levels, including program reports, steering committee and Executive team updates.

What we're looking for

Tertiary qualification in relevant fields such as Information Systems, Information Technology, Computer Science, Business Management and Systems Analysis or related.

Demonstrable experience at Program Manager level delivering business system application projects.

Experience in project management methodologies (i.e. Waterfall, Agile/Scrum, or hybrid models) with a strong understanding of change management principles and practices.

A commercial mindset, with a broad understanding of facilities / service labour-based business and able to make informed decisions that drive profitability.

Excellent stakeholder engagement skills and experience in collaborating with internal and external users, with an ability to influence and build relationships at all levels.

Strong understanding and experience working with ERP (e.g. Dynamics 365) and CRM systems.

Excellent planning and analytical skills, with the ability to understand complex business requirements and translate them into technical solutions.

Exceptional critical thinking, decision-making skills in response to high-pressure situations.

Excellent verbal and written communication skills and acts with credibility, integrity and independence, constructively challenging decisions when required.

Effective leadership and management skills and a team player, ability to adapt and change in a growing business environment and support achievement of business objectives.

What we offer

We treat our people with respect and appreciate their hard work in jobs where expectations are high. Our team is the centre of our business, and we are continually looking for ways to provide benefits that support life, not just our employee's working life.

Exclusive access to discounts and cashback with 100's of retailers, so you can save money every day.

Wellbeing Centre where you can access a vast library of fitness videos, healthy recipes and articles to help you, no matter where you are, in your wellbeing journey.

Hybrid working arrangements, you will have the option to work remotely up to 2 days per week.

Lead your own development with access to CirkaDevelop our online training portal where you can access over 100,000 courses to learn a new skill or expand on your current knowledge.

Salary sacrifice novated lease, saving you money on everything from vehicle finance, to fuel, maintenance, and roadside assistance.

After working with us for 1 year you will unlock even more benefits, including a week of Wellbeing Leave, Volunteer & Study Leave.

About us

Over the last 35 years we have developed into a multi-faceted presentation partner, delivering quality cleaning and facility services at international sporting events, iconic sporting and entertainment venues, premium commercial properties and national retailers.

Cirka is committed to equity, inclusion, and diversity to drive our business results, provide an environment where everyone feels respected and where different views and alternative perspectives are valued. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people of varied age, ability, and faith.

If you're ready to join our team and be a part of our continued growth and success and take on this exciting challenge, we encourage you to apply now.