Job Description:

Administrator - Drain Relining and Plumbing (Construction

Industry)

Position Overview:

We are a thriving family-run business with a decade of excellence, and are searching for a new Office

Manager. We seek an individual who will wholeheartedly embrace this role, taking ownership, demonstrating commitment, and reaping the well-deserved rewards of their efforts.

In this newly created position, the ideal candidate will oversee various administrative, accounts

payable receivable, and operational tasks to ensure our office's smooth functioning and support our

business's growth.

Benefits:

• Part-time or full-time.

• Potential for hybrid work arrangements and flexible hours

• Competitive salary package based on experience

• Annual Christmas bonus

• Monthly RDO

• Collaborative, friendly team environment

• Opportunity for performance-based bonus tied to achieving business KPIs

• Professional development and growth opportunities.

Key Responsibilities:

• Handle general office tasks, including vehicle management, stationery supplies, uniform stock

and distribution.

• Manage accounts payable and accounts receivable, including invoicing and chasing payment

using the job management platform and Xero. (Training provided).

• Handle the digital and manual creation, organisation, and filing of Safe Work Method

Statements (SWMS) documentation. (Training provided)

• Using the database of external partners and service providers, liaise regularly and build

relationships.

• Manage customer reviews and testimonials, addressing feedback and maintaining a positive

online presence. (Training provided)

• Conduct market research and monitor competitors in the industry to identify trends and

opportunities. (Training provided)

• Monitor our online performance to improve our visibility and marketing effectiveness. Work

closely with external agencies to enhance our results and develop strategies for business

growth when needed. (Training provided)

• Maintain the company's LinkedIn page to enhance professional networking.(Training provided)

• Arrange bi-annual team appraisals to promote professional development and

performance improvement and facilitate onboarding for new team members,

ensuring seamless integration.

• Respond to customer enquiries via email and phone, providing service information. (Training Provided).

• Manage IT, maintain and improve all hardware and software, ensuring productivity for

directors and yourself.

Experience and Skills:

• Proven experience in office management, ideally within the construction or related industry.

• Proficiency in accounts payable and receivable, Xero experience or similar would be

favourably considered, (Trining can be provided).

• Excellent organisational and time management skills.

• Effective verbal and written communication and interpersonal abilities.

• Proficiency in software tools such as MS Office Suite.

• A proactive attitude, attention to detail and self-motivation.

What We Can Offer You

A Supportive and Friendly Team: At Draintech Melbourne, you're not just a colleague; you're part of

a wonderful, supportive, and friendly team.

Family-Oriented Culture: We understand the importance of work-life balance and maintaining

strong family connections. Our family-oriented culture encourages a healthy integration of your

professional and personal life.

Autonomy and Responsibility: We trust our team to own their work. You'll have the autonomy to

make decisions, be innovative, and contribute to our continued success.

Financial and Career Opportunities: Draintech Melbourne is committed to your growth. We offer

opportunities for financial advancement and career development.

Exceptional Founders: Our founders are not just leaders; they are great guys who are dedicated to

creating a positive and inclusive work environment. They lead by example, fostering a culture of

respect and collaboration.

Joining Draintech Melbourne means becoming a valued member of our family, where your

contributions are rewarded, your growth is encouraged, and your well-being is a priority.