Occupational Therapy for Children (OTFC) has led the way in children's occupational therapy for over 30 years. We set the standard for exceptional occupational therapy, helping young people with diverse needs discover their strength, overcome obstacles, and live fulfilling lives. Through the power of play, we unlock their full potential with the dedicated support of exceptional, passionate professionals.

We are searching for a Client Services Officer to join our Adelaide team. You’ll be the first port of call for our incredible families, providing an exceptional client experience. You’ll help manage the diary for our clinical team, schedule appointments, take payments, and respond to phone and email enquiries.

Why OTFC?

We’re not just about talk; we’re about action. As an employee of OTFC, you will get:

• An inclusive parental leave policy
• An annual Vibe & Thrive allowance to support your wellness and social connection
• Complimentary EAP program
• Access to free workshops that will transform your life (financial, wellbeing, fitness, and more)

• Growth - Opportunities to grow and develop your skills, with pathways for further progression
• Autonomy - Lead process improvement and contribute to the smooth functioning of our practices
• Fun - Regular team incentives, celebrations, and events
• Support - Comprehensive and guided induction process to set you up for success in your role
• Benefits - To help you thrive in your personal life:

Check out our full list of employee benefits here: https://otfcgroup.com.au/assets/documents/OTFC-EVP-102024.pdf

You’re a match if you:

• Have experience working in a face-to-face customer service role within retail, hospitality, or administration
• Have proven administration skills and abilities
• Are a clear and empathetic communicator
• Love learning and embracing new ideas
• Value integrity, accountability, growth mindset, grit, play, gratitude & connection

How to Apply

If you want to know what it feels like to wake up every morning and look forward to work, to make a meaningful and positive impact on the lives of others, and to reclaim ownership of your time and well-being - your journey starts with OTFC.

Please provide a copy of your CV with experience relevant to the role, alongside a motivation paragraph of what excites you about this opportunity.

We can't wait to get to know you!