Store Administrator – Luxury RetailLocation: Melbourne CBD
Salary: Up to $70,000 + Superannuation
Industry: Retail – Luxury Goods

Miller Leith is proud to partner with a globally recognised luxury retail brand in the search for a highly organised and proactive Store Administrator. This is a rare opportunity to join a prestigious retail environment where operational excellence, attention to detail, and a passion for premium service are paramount.

About the Role As the Store Administrator, you will play a pivotal role in ensuring the smooth and efficient operation of the store’s back office. Reporting directly to the Store Manager, you will be responsible for inventory control, administrative support, and coordination of after-sales services. This role is ideal for someone who thrives in a structured environment, enjoys supporting high-performing teams, and has a strong understanding of retail operations.

Key ResponsibilitiesInventory Management

• Oversee all inventory activities including receiving, stock transfers, and reconciliation.
• Maintain accurate records of stock movements and ensure alignment with invoicing.
• Manage e-commerce order fulfilment, including picking, packing, and coordinating drop shipments.
• Coordinate stocktakes (bi-annual, daily cycle counts) and manage stock rebalancing across categories.
• Handle PR loan requests and returns, and prepare buyback stock for dispatch.

After-Sales Service

• Coordinate repair processes, including liaising with service centres and tracking repair statuses.
• Manage tagging, repricing, and spare parts inventory.
• Ensure timely and accurate communication with the sales team regarding service updates.

Administrative Support

• Perform general back-office duties such as rostering, timesheet preparation, banking, and reporting.
• Liaise with IT and maintenance suppliers to resolve technical and facility issues.
• Support the sales team throughout the customer journey, from welcome to packaging.
• Assist in the planning and execution of in-store events.

Workplace Health & Safety

• Adhere to WHS policies and procedures.
• Identify and report hazards, incidents, and near misses.
• Actively contribute to a safe and compliant working environment.

About You You are a highly organised and detail-oriented professional with a background in retail administration or operations. You bring a proactive mindset, strong communication skills, and a commitment to supporting a team in delivering exceptional customer experiences.

Key Requirements

• Proven experience in a back-of-house administrative role within a luxury retail environment.
• Experience working with high-value products such as timepieces or fine jewellery is highly desirable.
• Strong customer service orientation and ability to support sales teams.
• Excellent organisational and time management skills.
• Proficiency in retail systems and Microsoft Office Suite.
• Ability to work autonomously and collaboratively in a fast-paced environment.

Why Apply? This is an exceptional opportunity to join a luxury retail brand with a strong global presence and a commitment to excellence. You will be part of a collaborative and high-performing team, with the opportunity to contribute meaningfully to the store’s success.
To apply email [email protected]

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