Short Overview of Role:

Fantastic opportunity to join Ronald McDonald House Charities, an independent charity that helps seriously ill children and their families.

Ronald McDonald House Randwick provides accommodation for families of seriously ill children. As a casual Guest Services Officer you will be instrumental in ensuring our families experiences from their first phone call, to making their booking, to their arrival to a clean, friendly and warm environment, is an extraordinary one.

To be successful in this rewarding position, you will:

Must be able to be flexible in your schedule to accommodate a rotating roster, including evenings, weekends, and public holidays.

Possess a diverse skill set suitable for both administrative and housekeeping roles.

Demonstrate the ability to multitask, independently prioritise workload using initiative, and work autonomously.

Exude friendliness and empathy, with a drive to deliver exceptional customer experiences for our families.

Exhibit proficient computer skills, encompassing database management.

Command strong written and verbal English language skills.

Full COVID vaccination is required.

We are keen to fill this position as soon as possible with the right people, so please don’t delay in sending your resume as soon as possible.

The safety of the children and families we help is paramount. Our recruitment and selection process includes police and working with children checks to assess applicants’ suitability to work with children and families.

We are an equal opportunity employer and highly value both gender and cultural diversity in our organisation.