About the role:

As the Admin/Roster Assistant, you’ll play a crucial part in ensuring that our support workers are effectively scheduled to meet the needs of our participants. You will also take responsibility for reviewing, approving, and processing timesheets for payroll. Additionally, you’ll provide general administration support to the wider office, helping ensure smooth operations across the organisation.

Reporting directly to the Admin Manager, you’ll have access to valuable guidance and mentoring, helping you to develop your skills and advance in your career. We offer a collaborative work environment where your ideas and efforts can truly make a difference.

Duties will include:

Assist in creating, managing, and monitoring rosters for our support workers

Organising replacement support workers in a timely manner

Manage timesheets, including reviewing, and approving them accurately for payroll

Conduct regular roster and timesheet audits to ensure accuracy and compliance with the SCHADS Award

Liaising with clients, visitors and staff in a friendly and professional manner

Support recruitment by conducting phone screens and reference checks

Perform general administrative duties and assist various departments with ad-hoc tasks.

The successful candidate will have:

6+ months experience in rostering, business administration or human resources

Excellent communication skills, both written and verbal

Strong organisational and multitasking abilities

Strong critical thinking and problem-solving skills

High level of accuracy in data entry and record-keeping

Ability to work independently and as part of a team

Experience using Windows and Microsoft Office Programs (Outlook, Microsoft Word, Microsoft Excel)

Ability to maintain confidentiality, and handle sensitive information with discretion

Friendly demeanour, with a passion for providing exceptional customer service

Experience working within the NDIS space or as a Support Worker will be highly regarded.

Essential criteria:

Current Working with Children Check (or willingness to obtain)

NDIS Worker Check (or willingness to obtain)

VIC Drivers Licence

What we offer

At RISU Care, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive casual rate of pay, we offer opportunities for professional development, and the chance to make a meaningful difference in the lives of our participants.

About us

RISU Care Pty. Ltd. is a leading provider of disability support services in the Northern Suburbs. Our mission is to empower our participants to live with dignity, independence, and a high quality of life. We take pride in our person-centered approach and the strong relationships we build with the individuals and families we serve.

If you are passionate about making a positive impact and are interested in this Active Overnight role, we encourage you to apply now.

Job summary

Empower individuals with disabilities to live independently. Rewarding opportunity with ongoing training and career growth.