Are you knowledgeable in sales?

Do you have the drive to support the sales process end to end?

Then this role might be ideal for you.

Who we are:

Conveniently located in the heart of Fyshwick, DRB Equipment Repairs/Rapid DRB is a local family owned and operated business, established in 2000. With over 110 years mechanical experience between our knowledgeable friendly team, we are confident in our ability and provide the best possible service and solutions to a multitude of various industries in the ACT and surrounds, with a strong focus on quality and customer satisfaction.

About the role:

Assist with the cleaning supply’s & spare parts division to both build and maintain the department.

Ensure all cleaning supply’s & spare parts processes are seen through end to end.

Make requirements and compile all product-related information for both internal and external communication

Identifying, sourcing and managing cleaning Supply’s & parts for the existing customer base and the in house service department

Collect, pack and dispatch ordered parts and processing customer payments.

Growing the cleaning supply’s & spare parts profile both internally and externally

Participate in free & paid online training and continuous development to further product knowledge

Assist the front of house sales manager in all sales and service with regards to the successful delivery of the supply of chemical and janitorial products as required.

Follow up, analyze and monitor all incoming and outgoing inventory

Effectively lead the service team.

Run the service office and day to day warranty, invoicing and quotation tasks.

Answer phones and follow up on inquiries

Strong customer centered focus

Gathering and collating spare parts for allocation.

Other ad Hoc tasks as required.

This role is Full time and involves:

Assist with the spare parts division to both build and maintain the department.

Ensure all spare parts processes are seen through end to end.

Make requirements and compile all product-related information for both internal and external communication

Identifying, sourcing and managing parts for the existing customer base and the in house service department

Collect, pack and dispatch ordered parts and processing customer payments.

Growing the spare parts profile both internally and externally

Participate in free online training and continuous development to further product knowledge

Assist the front of house sales manager in all sales and service with regards to the successful delivery of the supply of chemical and janitorial products as required.

Follow up, analyze and monitor all incoming and outgoing inventory

Effectively lead the service team.

Run the service office and day to day warranty, invoicing and quotation tasks.

Answer phones and follow up on inquiries

Strong customer centered focus

Gathering and collating spare parts for allocation.

Other ad Hoc tasks as required.

About you:

Must be computer savvy with the ability to learn new systems and work across a variety of platforms.

Have a strong sales background with the ability to develop new skills.

Be Self-motivated and enthusiastic with a strong work ethic.

Have a strong customer service background

Current drivers licence (Manual preferred)

Have excellent problem solving skills and the ability to flexible according to changing priorities.

Enjoy working within a team environment is essential

The ability to work autonomously

Strong written and verbal communication skills

Strong organization skills, prioritization and attention to detail

Flexible, adaptable, reliable and punctual

Prior knowledge of sales and customer service is essential, with a minimum of 2 years’ experience in a similar role.

Must have full work rights to work in Australia with outstanding written and verbal communication.

If this sounds like the opportunity you have been looking for, we would love to hear from you.

Please note that only short listed applicants who meet the above criteria will be contacted. Thank you.