Our client is a local, for purpose and not-for-profit organisation that provides a range of services including a prominent Disability Support division. They strive to alleviate everyday pressures and challenges for their clients and above all else, aim to give them quality of life and independence. We are looking for a General Manager for their Disability Support Team to lead the delivery of the services.
About the role:

As part of the Senior Management Team and reporting to the Chief Operating Officer, your responsibilities will include:

• Overseeing the design and delivery of support services;
• Conducting the initial intake meeting with new clients;
• Designing initial support budgets;
• Leading supported independent living solutions;
• Negotiating and liaising with families, clients, Government departments and support staff;
• Ensuring compliance and having a deep understanding of the NDIS;
• Delivering quality outcomes, including effective reporting of outcomes;
• Coordinating program budgeting and financial milestone management; and
• Managing six team leaders and ~70 staff in total.

About you:

To be successful in the role, you will ideally have:

• Demonstrated knowledge and experience in leading and managing support to clients with a disability;
• Demonstrated knowledge and understanding of the NDIS framework and the NDIS Act;
• Demonstrated experience in management, including team leadership;
• High level skills in customer relationships including clients, carers, investors and key stakeholders;
• Excellent communication skills including written, verbal and IT skills; and
• The ability to lead change and introduce, implement and monitor continuous quality improvement.

The General Manager will join a good, stable team who knows what they are doing. Support from a Compliance Officer and the Quality Team will help you with your success.

How to Apply?

If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR by the 30th of May 2025. For any enquiries, please call Jamie Smith on 07 4659 7400 quoting reference number 3919798.