
Client Service Manager
Cartwright Jones Pty Ltd
Posted 5 days ago
Established in 2009, our client has evolved into a respected powerhouse in the financial advice industry, with over 70 staff and a network of offices across Australia. Built on a strong foundation of trust, integrity, and support for both clients and employees this family-oriented business is now entering an exciting new growth phase.
As part of their strategic expansion, they’re seeking a driven and detail-oriented professional to work alongside a senior Private Wealth Adviser in managing a select group of high-value clients. This is more than just a support role it’s a launchpad for your career within a thriving and nationally recognised practice.
Your Role:
Joining a close-knit team within a larger national organisation, you’ll play a pivotal role in delivering seamless client service and back-office support. Your responsibilities will include:
Delivering outstanding client service and ensuring high levels of satisfaction
Preparing documentation and paperwork for client meetings
Maintaining accurate and well-organized client records
Liaising with third parties to manage client-related matters
Managing and following up on applications, forms, and recommendations
Keeping business systems and client data up to date
Promptly responding to client enquiries with professionalism and care
Who You Are:
2–3 years’ experience in a support role within a financial advice or wealth management firm
Familiarity with Xplan or similar financial planning software
High attention to detail and strong organisational skills
A client-centric mindset and commitment to delivering top-tier service
A proactive and team-oriented attitude, with excellent communication skills
Why You’ll Love It Here: A Career with Impact and Momentum
This is a rare opportunity to join a growing firm that invests in its people. Here’s what you can look forward to:
$85–95k + Super – a competitive salary for your experience
Career growth pathways – develop your expertise and progress within a national business
Flexible working options – enjoy a healthy work-life balance with genuine flexibility
Family-first values – be part of a supportive, down-to-earth culture where you’re truly valued
Stability and support – join a business that’s big enough to offer opportunity, and small enough to care
Ready to take your career to the next level with a true industry expert?
Click Apply Now or call James on 0451 831 861 to find out more.
About Cartwright Jones Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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