Paraplanner/ Client Services Manager
FS Recruitment Solutions
Posted 5 days ago
A boutique financial planning and accounting firm based in Ivanhoe is seeking a motivated and detail-focused Paraplanner to join its close-knit team. This role supports Financial Planners across all facets of advice delivery and client service, with scope to influence strategy and client outcomes. It is available on a full-time or part-time basis (minimum 24 hours per week).
You will be comfortable preparing tailored Statements of Advice and Records of Advice, conducting financial modelling and research and assisting with strategy development for a broad range of clients. Proficiency in Xplan is essential and you will ideally bring experience working across investment, superannuation, insurance and retirement planning advice.
The position also involves supporting advice implementation and contributing to the overall client experience. You will liaise directly with clients, help coordinate administration tasks and play a key role in ensuring compliance standards are consistently met. As the business continues to grow, you will assist with mentoring and overseeing Client Service staff to help maintain service levels.
Key Responsibilities:
Work with Financial Planners to research, model and develop tailored advice strategies
Draft clear, compliant Statements of Advice and Records of Advice
Support the implementation of advice across investment, super, insurance and retirement areas
Assist with client reviews, strategy updates and maintaining advice documentation
Contribute to client communication and a high standard of service delivery
Help manage workflow and support junior Client Service staff
Ensure internal processes align with compliance obligations
What’s On Offer:
Flexibility: Full-time or part-time hours (minimum 3 days per week), with scope to work from home 1 day a week
Team Environment: Be part of a professional, collaborative team focused on delivering great outcomes
Career Development: Gain exposure to strategy and implementation, with support for future growth
Convenient Location: Based in Ivanhoe with access to public transport and local amenities
About You:
Proven experience in a paraplanning, advice or implementation support role
Strong knowledge of financial planning strategies and regulatory requirements
Proficiency in Xplan and the ability to produce clear, technically accurate SOAs
Excellent attention to detail and organisational skills
Confident communicator, comfortable working with clients and internal teams
Willingness to contribute to team leadership and process improvement
Relevant financial planning qualifications or a commitment to ongoing study
For a confidential conversation, please contact:
Kiera Brown
Director, FS Recruitment
0409 598 111
About FS Recruitment Solutions
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