About Us:

At Heal at Home, we pride ourselves on delivering exceptional Clinical Nursing Services across the Metro and Country regions. Our approach is unique, ensuring that participants receive personalised, high-quality care that enhances their independence and quality of life. Our team of skilled, compassionate clinical nurses are dedicated to providing the right care and support in line with the preferences of each client.

We offer a wide range of clinical services, including but not limited to:

Nursing Assessments

Medication Management

Complex Wound Care

Continence Assessment & Catheter Management

Bowel & Stoma Care

Diabetes and Chronic Care Management

Ventilator, Epilepsy, and Tracheostomy Support

Palliative and Hospital Discharge Care

Staff Training and Competency Assessments

The Role:

Heal At Home is seeking an enthusiastic customer service focused individual as Administration Assistant to join our compassionate team. This is a permanent fulltime role based at our Salisbury office with working from Monday to Friday. You will have some flexibility to work from home.

In this role, you will be the first point of contact for clients and staff, providing essential administrative support to ensure smooth service delivery.

Key Responsibilities:

Answer incoming calls, take messages, escalate enquiries to the relevant team

Manage client referrals and conduct follow ups in a timely manner

Respond to enquiries appropriately to internal and external stakeholders

Perform administrative tasks including arranging meetings, data entry, record keeping

Accurately enter new client information into the system

Support management team with day-to-day tasks

Essential Qualifications and Skills:

Minimum of 1 - 2 years of experience in community care or NDIS industry

Experienced in Microsoft Office Suit

Maintain high standards in data entry and record keeping

Able to work in a team environment and also independently at times

Customer service experience

Strong communication and interpersonal skills

Why Join Heal at Home?

Work with a supportive and dedicated team of professionals

Competitive salary and benefits

Ongoing training and professional development opportunities

Be a part of a team that truly cares about service delivery and values your input

To be considered for this role, you must provide the following:

Current and valid National Police Check (Issued within last 12 months)

Current full SA driver's licence

Valid NDIS Worker Screening Check

Right to work in Australia

How to Apply:

If you are passionate about making positive impact in the community and meet the above requirements, we would love to hear from you! Please apply with your current resume and cover letter. If you have any questions or would like a further discussion, please email to [email protected]

Join us in making a difference in the lives of participants across Australia including country regions. Apply today to be part of a team that values compassionate, evidence-based care. To learn more about Heal At Home visit www.healathome.com.au