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Provider Management Specialist

Lifetime Support Authority
Adelaide, SA
A$98,478-$104,165 p/a
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 12 days ago


Flexible hybrid working environment that provides a great work-life balance.

Be part of a supportive, collaborative and dynamic team of professionals.

Full-time, Ongoing Opportunity.

Let's get straight to the details...
In this influential role you will develop and implement a Service Provider Management Program to support the engagement of key service provider groups and ensure the provision of quality services that meet the diverse needs of Lifetime Support Scheme (LSS) participants with serious injuries. To hear from some of the LSS participants please see the LSS Participants Stories and Videos.

You will be responsible for ensuring services are delivered to appropriate standards. You will also focus on provider related issues from a quality and risk-based perspective and monitor provider performance to support the best outcomes for LSS participants and our strategic directions.

For more information about the role, please refer to the AHP3 and ASO6 Job & Person Specifications.

The experience we are looking for…
To be successful in our position you will have:

Demonstrated experience in implementing structures and programs to manage the operational utilisation of external service providers, including allied health, attendant care, accommodation and other key provider groups.

Demonstrated skills, knowledge and experience in the engagement of relevant service providers, and the implementation of contractual agreements and pricing structures in a health, disability or personal injury related industry.

Demonstrated specialist knowledge of the issues related to the disability and health sector including an understanding of the needs of individuals with a disability and sector wide practices, emerging issues and trends.

For an AHP3, a relevant degree, or equivalent qualification, which entitles registration as an allied health professional, such as physiotherapist, occupational therapist, psychologist, social worker, developmental educator, etc. You will also require full registration, if the profession is registrable, with the Allied Health Practitioner Regulation Agency (AHPRA). Where not registerable, eligibility for full membership with the relevant allied health professional association.

For an ASO6, a relevant degree, equivalent qualification or extensive experience in the engagement and management of external service providers in the disability or serious injury sector.

Now, a bit about who we are …
The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision: Making a difference in the lives of LSS Participants, who are at the centre of what we do.

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide's CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set. Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.

We encourage you to learn more about the LSA to see the impact working with us has.

Application Instructions: Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job & Person Specification.

Should you require any further information please direct your query to Claire Sheehy, Manager Specialist Support, on 0409 013 542.

Position Conditions: Full-time, Ongoing Opportunity.

Remuneration: ASO6 ($98,478 - $104,165) or AHP3 ($104,180 - $111,746) + Superannuation

Special Conditions

Appointment will be subject to the provision of a valid Working with Children Check and a satisfactory Criminal History Check that is no more than six months old.

Some out of hours work may be required.

Travel to health and community facilities, participants' homes, intrastate and interstate may be required.

Must hold a current Australian driver's licence.

All applications are to be submitted by Sunday 1 June 2025 at 11:59pm.

Diversity & Inclusion
The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decisions and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.


About Lifetime Support Authority

Adelaide, SA, Australia

The Lifetime Support Scheme (LSS) provides care, treatment and support for people who have sustained very serious lifelong injuries as a result of a motor vehicle accident in South Australia.

We take a person-centred approach, so that participants have control to make their own choices about their care, treatment and support that best benefit them and their families.

Our team of highly skilled Service Planners and allied health professionals work closely with participants to ensure they live the best life possible.

We administer the LSS in accordance with Part 2 of the Motor Vehicle Accidents (Lifetime Support Scheme) Act 2013.

Source: This is an extract from the company's own website.

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