Customer Service Representative
Budget Rent A Car
Posted 19 days ago
Budget Car & Truck Rental
Budget Car & Truck Rental is committed to excellence in customer service.
We require enthusiastic and energetic employees to work within our Melbourne business in a full time permanent position at the following locations.
Bundoora | Campbellfield
No Restricted or Temporary Visa Holding applicants will be considered for this role.
You will assist with the sales activities, business development, team motivation and provide a high level of service to our customers.
The ideal candidate loves talking to people and proactively helping customers. You will be responsible for creating ethical, professional, and sustainable environment for our customers.
You will receive comprehensive training while working with a great team of people
Responsibilities
Communicate with customers via phone, and in person, extends to strong written and verbal communication skills.
Work with internal departments to meet customer's needs.
Promote and sell Budget products and services.
Cleaning Vehicles is required
Driving Vehicle is required
Keeping records of customer interactions, processing customer accounts, filing documents regarding rental agreements.
Qualifications
Applicants must hold a current driver’s license.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, monitor and organize business demands on daily basis.
Flexible approach to multiple assigned work
Work a fortnight rotational roster that includes alternate weekends and Public Holidays.
Successful candidates will receive:
Hourly rate + Weekend Penalties
On the job training
Supportive team environment
Staff discounts
Send your application in confidence to Damian Bolger email: [email protected]
Employer questions
Your application will include the following questions:
Do you have customer service experience?
Do you have a current Australian driver's license?
Which of the following statements best describes your right to work in Australia?
Do you own or have regular access to a car?
Are you available to work on a rotating roster?
About Budget Rent A Car
Budget Rent a Car is renowned for meticulously maintained vehicles and quality service. We offer a wide range of cars, 4WDs and minibuses as well as Australia’s largest fleet of truck and commercial vehicles. Whether you are a business traveller, moving home or planning a trip, Budget has the right vehicle choice for you.
Typically, our car hire fleet is constantly being updated to ensure you enjoy the best in comfort and safety at competitive prices. Driving is one of the best ways to see the sights of Australia, and Budget offers customers the convenience of having over 190 car hire locations Australia wide so you are never far from a pick up point or friendly service.
When you rent a car or truck from Budget you can also earn valuable rewards points. Budget is a proud car and truck rental partner of the Qantas Frequent Flyer program and the flybuys program. See our Partners page for full details.
Source: This is an extract from the company's own website.
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