Location: Sydney, NSW
Job Type: Full-time, Hybrid (contract) 2 days in office | 3 from home
Industry: Procurement & Finance | Procurement & Accounts Payable Officer
Rate: $61 per hour + super
Contract Length: 6 MONTHS (high possibility of extension) - end date: 19/12/2025
WFH: Hybrid working (Tuesday and Wednesday in Office) rest from home
ASAP Start:

✔ Must have full working rights in Australia – Australian Citizen, Permanent Resident, or valid Partner Visa holder.

About the Role:

This is a fast-paced role that involves managing a high volume of enquiries via email and phone. The position provides essential customer service, transactional support, and advice in response to a wide range of procurement-related queries.

Enquiries come through multiple channels—including telephone, email, web, remote systems, and a self-service portal—and must be handled in a professional, accurate, and customer-focused manner, all within agreed timeframes.

As part of the procurement operations team, the Service Centre Consultant serves as the primary point of contact for purchasing-related support. The role requires a strong understanding of relevant policies to provide clear, beneficial guidance and solutions. Approximately 75% of the workload will be dedicated to responding to Buying Desk enquiries.

We’re seeking a detail-oriented Procurement & Accounts Payable Officer to process purchase orders, manage invoice payments, and support procurement operations. This phone-based role requires handling 7–10+ calls daily, addressing procurement and accounts payable inquiries. Strong multitasking skills are essential, as you’ll be working across three systems simultaneously.

If you have experience with accounts payable, purchase orders, and SAP, and thrive in a fast-paced, customer-focused environment, this is the perfect opportunity for you!

Key Responsibilities:

✅ Procurement & Accounts Payable Transactions:

• Create and raise purchase orders (POs) accurately and efficiently.
• Process and pay invoices in a timely manner.
• Ensure correct submission and reconciliation of POs and invoices.
• Work with SAP, Ariba, and PeopleSoft finance systems to manage transactions.

✅ Customer Service & Enquiry Handling:

• Respond to finance and procurement-related enquiries via phone, email, and web.
• Log and track service requests using a ticketing system.
• Handle approximately 7–10 calls per day, responding to procurement and accounts payable-related inquiries.
• Provide guidance on procurement policies and financial processes.

✅ Escalation & Issue Resolution:

• Assess and escalate high-priority cases as needed.
• Troubleshoot purchase order and invoice issues, ensuring swift resolution.

✅ Process Improvement & Compliance:

• Identify and suggest process improvements to enhance efficiency.
• Ensure compliance with finance and procurement policies.

✅ Collaboration & Training:

• Work closely with finance, procurement, and customer service teams.
• Participate in training and professional development programs.

What We’re Looking For:

✔ Experience in procurement and accounts payable, including purchase orders and invoice processing.
✔ Proficiency in SAP, Ariba, and PeopleSoft finance systems.
✔ Strong customer service and problem-solving skills.
✔ Ability to work in a fast-paced environment, handling multiple priorities.
✔ Excellent communication and attention to detail.

Please apply with a WORD Formatted Resume.