Are you a commercially driven Account Manager ready to take your SaaS career to the next level? This is a chance to own and grow a portfolio of SMB clients for a globally recognised FinTech platform.

You’ll be responsible for increasing monthly recurring revenue through strategic upselling and cross-selling, while maintaining strong client relationships and minimising churn.

Location: Sydney (Hybrid working model)
Salary: $100k + super + bonus

Why Join This Business?

• Join a market-leading SaaS FinTech provider with over 500,000 users globally
• Work with a stable, trusted product suite that solves real-world problems for SMBs
• Be part of a collaborative and fast-paced APAC team
• Own a book of business and grow your accounts through strategic sales initiatives
• Develop your career within a global SaaS scale-up environment

Your Role:

• Act as the primary point of contact for your portfolio of clients, building and nurturing long-term relationships
• Identify and execute upsell and cross-sell opportunities to grow monthly recurring revenue and increase average deal size
• Handle client escalations and requests to adjust contract terms, working to minimise downsell and churn
• Maintain accurate records of client activity, renewals, and contractual updates
• Leverage internal tools and market insights to proactively forecast and identify growth opportunities
• Collaborate with customer service and sales to deliver a seamless partner experience across the buyer journey
• Deliver expert product demonstrations and support decision-makers through a consultative sales approach

What You Bring:

• Proven success as an Account Manager in a B2B SaaS environment
• Strong communication and relationship-building skills with a customer-first mindset
• Ability to manage a diverse account portfolio and tailor outreach based on partner needs
• Experience with upsell/cross-sell strategy and a passion for helping customers get value from their tech stack
• Strong business acumen with a data-driven and strategic approach to account growth
• Comfortable in fast-paced, growth-driven SaaS environments

This is a fantastic opportunity for a SaaS Account Manager ready to take on more responsibility and help grow a high-performing APAC customer base.
Apply now or reach out to Charlotte and the PRA team at [email protected] to learn more.