This is an exciting, newly created opportunity for a passionate ER/IR professional to join a large established WA brand and play a pivotal role in driving strong internal service and customer experience, partnering with multiple leaders across a diverse business.

Responsibilities:

Key responsibilities include, but are not limited to:

• Manage end-to-end case management including performance, conduct, grievance, and disciplinary matters
• Support and conduct workplace investigations, including gathering evidence, interviewing, and reporting
• Provide advice to managers and employees on employee relations issues and HR policy interpretation
• Ensure all casework is handled in line with internal policies, procedures, and relevant employment legislation
• Partner with the HR team to support additional cases
• Maintain accurate, confidential records and case documentation using the HRIS
• Build strong relationships with internal stakeholders to drive best-practice people outcomes
• Support governance and risk management through consistent application of HR frameworks and compliance protocols

Ideally you will bring:

• Sound experience in case management and investigations
• A qualification in HR or similar
• A strong understanding of the full employment lifecycle
• An ability to work autonomously and within a team
• Strong stakeholder management skills

Alternatively if you are a HR Generalist looking to step into an ER/IR specialty, or gain experience in this space, and aren't sure if your experience is the right fit, you are encouraged to apply anyway.

What's on offer:

• Flexible work arrangements - CBD location with some metro travel
• Exposure to a wide range of generalist HR and employee relations matters in a complex, multi-site environment
• Great role for someone looking to build hands-on experience in case management, investigations, and stakeholder engagement
• Work with a supportive, high-performing HR Business Partnering team that values collaboration and continuous learning
• Real opportunity to make an impact and help shape a best-practice ER and governance culture

If you believe this role aligns with your skills and experience and you’re passionate about making an impact, I'd love to hear from you. Please apply directly via the 'Apply' button and follow the prompts or reach out to [email protected] for a confidential discussion.