Location: Liverpool, NSW
Salary Package: Salary on offer $80k + Super
Role Highlights:
Advance your accounting career with a global leader in manufacturing equipment, supporting industries across Australia. We're looking for candidates with 2-3 years of experience in a similar role within a medium to large organization.

Role Overview
This is a 5 day in office role. Reporting to the Credit Manager, the Collections Officer will be responsible for maintaining their ledger, managing payment collections from major and corporate customers, reducing outstanding accounts and aged debts. This role requires a proactive, solutions-focused mindset and a keen curiosity to drive continuous improvement.

Key Responsibilities

• Maintain accurate records of outstanding debts and follow up on overdue accounts.
• Manage the debt collection and recovery process by reconciling overdue debts and contacting customers via email and phone.
• Collect payments for goods and services from customers.
• Identify and implement appropriate resolutions for outstanding accounts.
• Ensure the Customer Master and related records are consistently updated.
• Generate and distribute customer statements.
• Process credit card transactions and prepare EFTPOS banking for the branch.
• Handle refund requests through the Dashboard.
• Provide regular updates to the Credit Manager on dispute statuses.
• Collaborate with the Credit Manager to assess high-risk debtors, ensuring limits and trading terms align with company policies.
• Refer delinquent debts to third-party collection agencies when necessary.

Candidate Profile
You are a highly energetic, solutions-oriented professional eager to take the next step in your career. Proactive in your approach, you excel at building rapport both within your organization and with customers. You have experience in medium organizations and possess exceptional communication skills, which you use to foster positive working relationships. You thrive in fast-paced environments and are adaptable to change. At the core of who you are is a passion for continuous improvement and a drive to elevate performance to the next level.

Culture & Benefits
This fast-paced large business maintains well-established presence in the Australian market and provides fantastic opportunities for further career advancement for the right person.

• Grow with the company - broaden your skillset and experience
• Be rewarded - $80K + Super + Bonus
• Be a part of a strong team - get access to mentorship.

Apply
If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is EI57509. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.