Job details
Our client is seeking highly skilled Senior ServiceNow Development Manager for initial 12 month contract with 24 months extension option to oversee software development projects, write optimised code, and provide technical leadership to a team of software engineers. The Senior ServiceNow Development Manager will be responsible for the quality and functionality of the software produced by the team.

Key duties
The ServiceNow Lead Developer will be responsible for, but not limited to:

• Leading, managing and mentoring a development team, including setting priorities, allocating work, and fostering a high-performance culture.
• Developing and maintaining development plans and schedules to ensure milestones are delivered are on time, within budget and are of a high quality.
• In partnership with clients and other stakeholders, applying strategic and systems expertise to design, develop, test, and implement solutions (i.e. integrations, customisations and/or enhancements) in line with business requirements and frameworks and standards.
• In collaboration with IT and business teams, developing best practices for ServiceNow development, assisting to document knowledge transfer materials and uplift agency capability.
• Performing regular performance testing, maintenance, and upgrades to ensure system stability.
• Liaising with technical teams and business area staff to facilitate the rapid resolution of issues and/or faults within fielded ServiceNow applications and modules, and those still under development.
• Contributing to the continuous improvement of ServiceNow by monitoring and keeping abreast of new ServiceNow features and functionalities, and providing recommendations for development, process and systems enhancements.
• Working as part of an Agile project/program team or business as usual area as directed.

The successful candidate will have the following skills and experience:

• Proven ability to lead, manage and mentor a development team to deliver quality results on time and within budget using Agile methodology, with hands-on technical lead experience working across the Software Development Lifecycle (SDLC) and acting as the conduit between business and technical teams.
• Experience leading teams in designing, developing, and maintaining ServiceNow applications and integrations using best practices and standards, including ITSM, ITOM and HR.
• Proficiency in using Microsoft development practices, platforms and technologies (i.e. Office 365, SharePoint and Azure DevOps).

Due to the nature of this role, this job is open to Australian Citizens only. Candidates who currently hold or able to obtain Federal Government Security Clearances are highly desirable.

How to Apply

Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.

If you would like additional information on this role, please email Zainab – [email protected]

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Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.