Are you looking to progress your career in a supportive environment?

with out the politics and red tape ?

Newtrend IT are looking for an experienced IT Support technician to join our team. The right candidate will assist to support our client base both through remote and onsite methods.

The role would initially be “work from home” however it would quickly evolve to include onsite and then office based in our South Australian office.

We are very keen on finding someone who is a great communicator and a team player.

We would fly you to Perth initially for training and onboarding , following this regular visits to Perth for team immersion would be scheduled.

We offer flexibility, fantastic team culture along with skills and certification upgrade pathways.

head office in the Kewdale Business Park WA, in Perth's eastern suburbs, Newtrend IT Is a family owned and operated Company supplying medium to large sized organistation with a host of IT services including:

Technical Support

Pro-Active Managed Services

Network Administration

Hosting Solutions (Co-Lo, Web, DNS, Exchange, Backup)

Solutions Consultancy and Deployment

Network Security Auditing and Management

We provide reliable, effective solutions, first rate "no geek speak" customer service, and technical excellence. We focus on maintaining strong client relationships built on trust and confidence. We would rather have a better reputation, than a better bottom line.

We pride ourselves on our positive, relaxed office culture and the team that makes it possible. We are always on the lookout for the means to further enhance both our working environment and our clients' service experience.

SKILLS REQUIRED

You will be able to confidently and consistently provide first rate customer service.

You will have excellent verbal and written "no geek speak" communication skills.

A solid work ethic and drive to get the job done thoroughly and correctly.

Well-developed troubleshooting skills.

Broad network administration and/or support experience.

Experience in the following technologies (preferred, not essential )

Windows Server (2008-2025)

Server roles and services (DHCP, DNS, DFSR, AD, etc)

MS Windows based workstations

Hypervisor technologies - Hyper-v, Vmware

Cloud technologies such as AWS, Google Cloud and Office365/Azure

Active Directory

Group Policy / Intune

Office 365 technologies

Network Devices (Routers, Switches, WAPs etc)

Network Services

Backup Technologies (Shadowprotect and Veeam)

Connectwise and Labtech

MSP tools

Telephony - 3CX , Cisco and cloud hosted PBX

Any other specialist skills you may possess are also of interest to us. If you have solid technical skills and are interested in working for an MSP that will allow you to provide next level of service to your clients, we're keen to hear from you.

We look forward to working with you

**Please only apply only if you live in South Australia**