Logo for Help Desk Officer/Software Tester

Help Desk Officer/Software Tester

SBC
Adelaide, SA
A$80,000 p/a
Information & Communication Technology → Testing & Quality Assurance
Full-time
On-site

Posted 18 days ago


Adelaide CBD Based

Excellent Career Opportunity

Work on projects for large ‘blue chip’ corporate and government clients

Experience with requirements gathering software

$80,000 per annum including super

SBC is a leading provider of OH&S, insurance, risk management and case management systems in Australia, is currently seeking a Help Desk Officer/ Software Tester to join our Adelaide office. We also have offices in Sydney, Brisbane, Melbourne, Adelaide, Perth and Auckland and clients throughout Australia, New Zealand and Asia Pacific.

The major accountabilities of the role include:

Acting as a first point of call for information requests related to projects and dealing with service related information requests.

Troubleshooting issues and problem solving support requests.

Software Testing.

Co-ordination of User Acceptance Testing with end users, project team members and software engineering team members across Australia and New Zealand.

Preparation and execution of test plans using test management software.

Assistance with Specification documentation tasks.

Preparation of training guides and end user documentation.

The key selection criteria for this position are as follows:

Advanced written and oral skills in the English language.

Proven documentation skills for IT Projects.

Experience with automated testing tools.

Excellent analytical and problem solving skills.

A demonstrated ability to work effectively, with limited supervision and as part of a small team.

Demonstrated ability to communicate and work with a Project team operating at multiple locations.

Experience with format software testing, preparation of test plans and/or functional requirements would be highly regarded.

Degree in Information Technology or equivalent, from an Australian or New Zealand university.

If you are reliable, highly organised, hard working, an Australian permanent resident/citizen and would enjoy a varied and challenging career opportunity then please forward a copy of your resume and a maximum two (A4) page document that addresses the key selection criteria to [email protected] quoting reference A733-2025.

Please note that this job role requires attendance at our Adelaide CBD offices. For security reasons, this role cannot be undertaken remotely or from home, and we will only be accepting applications from those persons who already reside in the Adelaide metropolitan area.


About SBC

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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