Rumbalara Aboriginal Co-Operative – Assets and Infrastructure Services Mooroopna Office – Job Opportunities

X2 - Client Support Workers

Full time – 38 hours per week

This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act (2010).

This employment opportunity is only available to Aboriginal and Torres Strait Islander peoples.

Exciting Opportunity – Join Our Team

Are you passionate about making a real difference in the lives of Aboriginal and Torres Strait Islander people? Do you want to be part of a dedicated team that provides crucial support to community members experiencing or at risk of homelessness? If so, we have an incredible opportunity for you.

About the Role

The Aboriginal Client Support Program provides culturally safe support to Aboriginal and Torres Strait Islander individuals and families experiencing or at risk of homelessness. This program ensures access to essential services that promote stability, wellbeing, and connection to culture.

Key responsibilities include:

Providing case management and crisis resolution support to individuals and families

Assisting clients in accessing housing, education, employment, and wellbeing services

Advocating for and supporting clients in securing and sustaining safe, long-term housing

Strengthening connections to Country and culture through culturally safe approaches

Collaborating with internal and external services to ensure holistic, client-centred support

About You

You are a compassionate and committed individual with a strong understanding of the challenges and needs of Aboriginal and Torres Strait Islander communities. You have excellent communication and problem-solving skills and can work both independently and as part of a team.

Key attributes we are looking for:

Commitment to working with Aboriginal and Torres Strait Islander communities

Strong understanding of the social, economic, and cultural factors affecting Aboriginal families

Ability to provide client-centred support, prioritising the needs of individuals and families

Excellent verbal and written communication skills

High level of computer literacy, including experience using word processing and database systems

Strong organisational and time management skills

Qualifications and Registrations:

A tertiary qualification in social work or a housing-related discipline (desirable)

Understanding of housing systems, both private and social, and the Residential Tenancies Act 1997 (Victoria), including the July 2021 amendments (highly desirable)

What We Offer

Competitive pay and conditions based on the SCHADS Award: Level 4 pay Point 1 -4 based on qualifications and experience).

Salary packaging of $15,900 available for Part- or Full-time employees.

Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.

Professional development opportunities and support to help you grow in your career.

Access to a free and confidential Employment Assistance Program and more.

Provision of a laptop and mobile phone to support your work where applicable.

Fleet cars to carry out daily tasks where applicable.

Successful applicants must provide a National Police Check, a Working with Children Check, and evidence of COVID-19 vaccination status as part of our commitment to a safe and supportive environment.

To apply, please submit:

A cover letter that includes:

Stating who your mob/clan is

Your previous experience and/or qualifications

Your response to the following questions:

What skills or experience do you have in providing support and case management to clients who may not

have a secure home and have complex support and well-being needs?

What is your understanding of homelessness and the housing system (social or private)?

A current resume

Please send your application to [email protected] or apply through our website at https://rumbalara.org.au/careers/ . The full position description is available on our website.

Applications close on Sunday, 30th March 2025

This is an “Indigenous Only” role under Special Measures of the EEO Act 2010, Section 12.