Company description:

The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

Job description:

The Role
A rewarding opportunity has presented itself for a dedicated and driven leader to join our team in the position of Coordinator Place Improvement.

In this leadership role, you will guide place-based, community-focused improvements by leveraging data, insights, and cross-organisational collaboration. You will lead a small team, influence service outcomes, champion continuous improvement, and help shape public spaces that are clean, well managed, and aligned with community expectations

*This opportunity will be offered on a permanent full-time basis

Duties will include but not be limited to:

• Lead, manage, and inspire team members towards the shared vision, values, and strategy, fostering a positive, collaborative work environment.
• Develop and implement a place improvement plan based on data driven insights and community needs
• Ensure the continuous improvement of service delivery by managing and reviewing place-based audit programs, performance standards, and tracking key metrics.
• Build and maintain strong relationships with internal and external stakeholders, ensuring services align with both strategic priorities and community expectations.
• Lead and support operational improvements across the organisation to enhance whole-of-place management and service delivery efficiency.
• Oversee business engagement programs, ensuring they foster trust, collaboration, and active participation in the enhancement of public spaces.
• Ensure accurate data collection and reporting on service performance, using insights to inform decision-making and drive improvements.
• Develop, track, and report on yearly team plans, goals, budgets improvements, and outcomes, ensuring alignment with corporate plans and strategies to measure success and progress.

*For a full list of duties, click here to review the position description.

You will have:

• Tertiary qualifications in Place Management, Urban Planning, Business Administration or relevant fields and/or extensive equivalent experience
• Current C Class Driver Licence
• Experience in the development of leadership at all levels and performance management of team members
• Experience and knowledge across several functional areas within relevant field and collaboratively working with internal/external stakeholders
• Experience in problem solving change management, continuous business improvement to address challenges and improve service delivery.
• Skills in developing business plans and strategies to deliver services within budget and agreed service levels
• Experience in project management including planning, executing, overseeing and reporting
• Excellent written and verbal communication
• Excellent interpersonal skills and demonstrated ability to form positive relationships with a wide range of stakeholders, groups, organisations, and individuals.
• Experience of working in a political environment requiring sound judgement, being astute and demonstrating political acumen

The salary range for this opportunity starts at $129,948 (Grade K, Step 1) + Car Allowance + 11.5% super. Salary may be negotiable dependent on skills and experience

What's in it for you?

• Permanent full-time opportunity
• ATO - Accrued Time Off (Opportunity to accrue extra leave)
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Daniela Santucci (Manager City Improvement) on 02 9707 9945

How to apply:
You will need to submit your application via the ‘Apply' button below and create a login using your email address and upload a;

• Resume; and
• Cover Letter explaining your suitability for the role with demonstrated examples of proficiency claimed.

Applications close on Wednesday, 28 May 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [email protected]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.