Immediate Start - Casual Receptionist Role

Maple Family Clinic, is a growing psychology and allied health practice.

Our team of qualified and experienced psychologists and allied health professionals work primarily with children, adolescents, and young adults. We are co-located with a GP and specialist clinic in Blackburn.

We are looking for an experienced receptionist to join our team.

Begin in June 2025

Initially you will be required for approximately 15 - 20 hours per week (approx. June - August 2025)

Casual hours will be available on-going

Days and hours are negotiable - mostly during school hours

You will play a key role at Maple Family Clinic as the first point of contact for clients, helping them to feel at ease. You will work closely and collaboratively with our wonderful practice manager and friendly team of psychologists, to contribute to the smooth running of our clinic.

You will also have an important role in communicating with referring professionals, to establish and maintain strong referral networks.

We are family-friendly practice and prioritise work-life balance. If you are someone who values the same and is looking for flexible work – this may be the perfect role for you!

Your responsibilities will include:

Exceptional client relations

General Office duties

Managing appointments

Efficiently responding to phone and email enquiries

Medicare billing / NDIS billing

Efficient use of our practice management software (Halaxy)

You will have:

At least 2 years of experience in a health administration role

Highly developed inter-personal skills

Attention to detail

Strong written and verbal communication skills

A professional and personable telephone manner

The ability to work independently and as part of a team

The ability to prioritise when multitasking

Pride in being organised and efficient

A strong ethical compass and respect for confidentiality

A high-level of computer literacy

If you believe that you might be the right person for this role – we would love to hear from you!

Applications should be submitted via our website.

https://www.maplefamilyclinic.com.au/employment