Candidate Care Coordinator

Our client - a leading provider of global talent management solutions - is looking for a Resourcing Coordinator to join their team. This amazing opportunity will be joining a diverse team with a supportive and collaborative culture and a focus on professional development.

About the role:
The Candidate Care Coordinator role sits within the Centralised Service Support Team, a department of the Centralised Enablement Team within APAC shared services.

The role is responsible for providing administrative support to team of Resourcing Specialists within the MSP space and provide white glove candidate care to payrolled candidates.

The role requires the ability to work with urgency and precision; administrative excellence; a customer service mindset; and keen investigative capabilities. It is a crucial role in the management of candidates that requires the ability to work autonomously and communicate effectively.

Key Responsibilities:

• Coordinate and manage communications within a shared client mailbox, while delivering on established SLAs
• Providing high quality service to a team of Resourcing Specialists.
• Vendor Management System coordination including scheduling interviews and maintaining work orders.
• Effective management of candidates through the offer and onboarding process.
• Assisting and providing training to candidates on timesheet submissions.
• Ensuring compliance through submitting police checks, completing Work Health and Safety onsite visits, and monitoring tenure and casual conversion requirements.
• Managing offboarding communications and equipment returns.
• Liaising with Human Resources for issue resolution and general candidate care.
• Maintaining and suggesting improvements for internal processes and documentation.

Benefits

In addition to a competitive salary, our client proudly offers:

• Quarterly financial incentive plan
• Quarterly rewards and recognition program
• Birthday leave
• Work Anniversary leave
• Annual offsite to fulfil a company-wide philanthropic activity with a local charity
• Health & wellbeing program including EAP and Calm App subscription
• Flexible Work Arrangements

If you have the relevant skills and experience, please apply now with your up-to-date CV (in Word format)