Practice Administrator – Join Geelong’s Premier Surgeon-Led Cosmetic Clinic

Body Recon Cosmetic Clinic is seeking a warm, organised, and professional Practice Administrator to join our growing Geelong-based, surgeon-led clinic. This part-time position (2–3 days per week including one evening to 8pm) is ideal for someone who thrives in a people-first environment and wants to be part of a supportive, high-performing team focused on delivering exceptional client care.

If you're someone who takes pride in providing excellent customer service, enjoys working in a dynamic clinical setting, and is passionate about helping others feel confident and supported, this is the role for you.

Why Join Us?

Surgeon-Led, Collaborative Environment: Work within a respected, multidisciplinary clinic alongside cosmetic injectors, dermal therapists, and on-site medical professionals.
Client-Focused Culture: Be the welcoming face of a clinic known for delivering high-quality, ethical, and personalised cosmetic care.
Diverse and Dynamic Role: Enjoy a varied role where no two days are the same—booking appointments, supporting clinicians, handling billing, and ensuring a seamless client experience.
Training and Growth: Be part of a culture that values continuous learning, career development, and teamwork.
Beautiful Working Environment: Join a modern, purpose-built clinic in central Geelong with a loyal and growing client base.

About the Role

This is a client-facing, administrative position at the heart of our non-surgical cosmetic clinic. You'll be the first point of contact for our patients—ensuring every person feels welcomed, informed, and supported from the moment they walk through the door. You'll coordinate appointment bookings, manage calendars, and perform essential admin duties including billing, reporting, and clinical support.

Key Selection Criteria

The ideal candidate will demonstrate:

Commitment to Excellence: A strong desire to deliver exceptional customer service and ensure a seamless experience from start to finish.

Integrity and Trust: A professional and client-focused approach, with clear, honest communication and the ability to build rapport.

Personalised Approach: A warm, calm, and polished manner that adapts to each individual’s needs and expectations.

Collaborative Mindset: A team player who supports a respectful, efficient, and positive work environment, while also working independently when required.

Responsibilities

Provide a welcoming and polished front-of-house experience

Manage client bookings, appointment scheduling, and practitioner calendars

Respond to phone, email, and in-person enquiries with professionalism and accuracy

Process billing, payments, and end-of-day reconciliation

Prepare client documentation including intake forms, consent forms, and follow-up communication

Basic social media support for our marketing manager involving creating content, replying to messages and following up leads.

Maintain a clean, calm, and professional reception space

Support clinical staff with administrative coordination as needed

Qualifications & Requirements

Previous experience in an administrative or reception role, ideally within a medical, cosmetic, dental, specialist, or beauty/hairdressing setting

Excellent communication, customer service, and problem-solving skills

High attention to detail and the ability to multitask in a fast-paced environment

Familiarity with appointment booking software and billing systems

Available 2–3 days per week, including one evening shift (until 8pm)

Apply Today

If you are ready to bring your organisational skills, warmth, and professionalism to a highly regarded clinic environment, we would love to hear from you.

IMPORTANT

Only applicants who submit a resume, a personalise cover letter and address the Key Selection Criteria will be considered for the role. Any applicant who does not submit these key requirements won’t be considered.