We welcome outstanding candidates to join the Complete Children's Health team as a Medical Receptionist for our Specialist Practices located in Moonee Ponds & Keilor. We take pride in providing exceptional care to our patients and their families. We're looking for a friendly, dynamic and dedicated individual to join us.

The role will be part-time initially and include some Saturday work as well as cover staff when they are on leave.

Our Specialist Practice is always buzzing with activity, and we need someone who can hit the ground running. We require a member of staff who is a team player, can follow direction and is also pro-active.

As a Medical Receptionist, you'll play a crucial role in managing the varied daily operations of our practice. Your responsibilities will include warmly greeting and assisting patients, efficiently scheduling appointments, and maintaining accurate records and accounts ensuring patient confidentiality. You'll also contribute to the overall patient experience by optimising appointment scheduling and ensuring our young patients and their families feel cared for and supported throughout their visits.

You should have at least 2+ years of experience as a Medical Receptionist in a medical setting to excel in this role. Familiarity with Genie medical software and a strong working knowledge of the Microsoft Office suite will be essential to navigating our practice's administrative tasks effectively.

Our emphasis on customer service means we value individuals who anticipate and respond to the needs of both internal and external clients. Your dedication to providing timely and thoughtful feedback to patients will contribute significantly to their satisfaction and well-being.

We understand that our practice is constantly evolving and are committed to fostering a positive and adaptable work environment. As a valued team member, you'll have the opportunity to make a real difference using your experience and skills.

Complete Children's Health offers a warm, supportive work environment with a caring management team. If you are a motivated individual who thrives under pressure, prioritises effectively, and is ready to embrace the dynamic nature of our practice, we encourage you to apply. Don't forget to include your current resume and a cover letter to let us know why you're the perfect fit for our team!

Before you apply, please take a moment to answer a few questions to help us understand your experience and suitability for the role.

We are recruiting for a part-time staff member, but you may be required to work full-time due to the needs of the business. Ongoing Saturday work (not every week) will also be on offer.

We look forward to hearing from you and potentially welcoming you to our vibrant team.