NCP is a leading plumbing maintenance and sheet metal business based out of Maroochydore on the Sunshine Coast. Our work ranges from small plumbing maintenance jobs to larger new installations and our sheet metal workshop produces a number of custom metal fabrication products. We have a large client base consisting mainly of repeat commercial customers, but also residential customers as well.

We are recruiting for a full time Office Administrator / Co-Ordinator who will be responsible for the day to day management of the office, speaking with customers and assisting the Plumbing Supervisors in managing the day to day workload of our plumbers and sheet metal workers. Prior experience in a plumbing, electrical or other trade business is highly desirable.

We are ideally looking for an Administrator with the following skills / experience:

• Excellent customer service skills and phone manner.
• Able to communicate effectively with customers and staff members.
• Job scheduling and oversight, contacting customers and follow up.
• Proficient computer skills and a willingness to learn.
• A general knowledge of AR and AP requirements (however these functions are performed elsewhere in our business)
• Entering time and costs against jobs, and job invoicing.
• Experience in managing equipment registers, training registers, submitting government forms etc.
• Experience managing a busy office and juggling phone calls, emails and customers coming to the counter.
• A positive, can-do attitude and self-motivated to perform your job efficiently.
• Ability to identify opportunities for improvements in a business.
• Ideally a minimum of 2 years’ experience in a plumbing or related trade administration role.

Please submit your resume or cover letter via Seek, or if you have any questions contact Hayden on 07 5443 2522.