About the role

We are seeking a friendly and experienced Medical Receptionist to join our growing healthcare practice in Myaree, WA (Relocating to Mount Pleasant, WA). As a casual Medical Receptionist, you will be responsible for providing exceptinoal administrative and customer service support to our patients and clinical staff. This is a fantastic opportunity to work in a positive, independent and collaborative environment, with flexible work arrangements to suit your lifestyle.

What you'll be doing

Greeting patients and visitors in a warm and professional manner

Answering and responding to telephone enquiries courteously and professionally

Accurately process patient payments via cash, EFTPOS, and direct bill transactions.

Managing appointment bookings, cancellations and rescheduling via Best Practice Software

Maintaining accurate and up-to-date medical records and patient files

Providing general administrative support to the clinical team as required

Ensuring the reception area and waiting room are well-presented and tidy

Promoting a positive patient experience at all times

What we're looking for

Previous experience working as a Medical Receptionist or in a similar healthcare administration role

Proficient in using Best Practice Software, Microsoft Suite and other general office technology

Excellent verbal and written communication skills with a friendly, customer-focused approach

Proven ability to work independently without any supervision while maintaining high-quality result

Ability to maintain confidentiality and a high level of discretion

Flexible and adaptable, with a willingness to learn and take on new challenges

What we offer

At Tanimol Specialist Clinic , we are committed to supporting our employees' well-being and work-life balance. As a casual Medical Receptionist, you will enjoy the flexibility to choose your own hours and work arrangements to suit your lifestyle.

About us

Tanimol is a private mental health specialist and out patient clinic with a reputation for excellence. We are dedicated to delivering the highest standard of patient care and customer service. Our team work collaboratively to create a positive and inclusive work environment, where everyone can contribute to our mission of improving the health and well-being of our community.

If you are a customer-oriented, organised and reliable Medical Receptionist, we'd love to hear from you. Apply now to join our growing team!