Senior Medical Receptionist

Tintenbar Medical Centre

We are looking for an experienced Senior Medical Receptionist who is an energetic, mature, enthusiastic and warm person who is a team player who can also work independently. Must have an eye for detail, be organised, reliable with a proven ability to multi task on demand. You will be performing receptionist duties whilst being respectful, confident trustworthy, committed and caring. Ability to establish great working relationships with doctors and team members. Must have a strong ability to listen, manage and exceed patients’ expectations.

The Senior Medical Receptionist position is a:

Casual position (hours negotiable)

Salary in line with candidates’ experience

The Senior Medical Receptionist will report directly to the Practice Manager and will be responsible for patient relationships, administrative and reception duties which will include: General administration and reception duties

Greeting patients in a warm and friendly manner

Taking an interest in patients as individuals

Responding to telephone calls and emails efficiently

Filing, faxing, emailing and photocopying

Maintaining medical records

Billings and invoices

Managing appointments and communicating relevant information to patients, GPs and other health professionals

End of day reconciliations

Maintaining high team and office energy

Successful applicants must:

Have a minimum of 2 years previous receptionist experience

Have ability to multi-tasking on demand

Be willing to go beyond and above the call of duty

Be passionate about patients and serving them

Be accountable and maintain a high level of professionalism and confidentiality

Be a strong team player with the ability to lead as and when required

Have the ability to work independently, show initiative and work productively within a team environment

Have flexibility with working hours

Have strong communication and interpersonal skills

Supportive of doctors and their administrative needs

Be presentable and approachable

Have strong organisational skills and attention to detail

Have the ability to be proactive in problem solving

Perform at an elite level consistently

Manage schedules and people

It is important that the successful candidate be experienced in using Best Practice, Medical Director or similar electronic records management system.

If you are interested in this position or require further information, please email your questions or resume to [email protected]