Benefits For You

With both a manager and a nominated mentor to provide support CHG is committed to providing an induction program that will set you up for success. The CHG team is social with the Social and Community Committee scheduling an annual end of year party, a mid-year event and individual clinic activities. We also run an internal Health and Wellbeing program offering regular initiatives for staff participation. Your uniform will be supplied and paid for by CHG. Working at CHG offers you more than just a job!

About the Role

This fast-paced position requires a driven, enthusiastic and self-motivated individual with exceptional interpersonal skills. Primarily working in our Mile End clinic this position is rostered across all start and finish times (8.00am through to 5.00pm) Monday to Friday.

This role will require an excellent customer service orientation and the ability to work with Medical Practitioners, Allied Health Professionals and other specialists as well as internal colleagues, external employers and patients.

Key Responsibilities include:

Greeting and arriving clients,

Coordinating, checking and collating medical paperwork,

Answering incoming email correspondence,

Data entry with an exceptional level of attention to detail,

Answering phone calls as part of a solution focussed Customer Service Centre including duties such as; scheduling appointments, responding to queries, coordinating diary changes, updating and maintaining patient records and, responding to email correspondence

General administrative duties

About CHG

With three clinics across Adelaide CHG offers an opportunity to make a difference to peoples working lives. CHG focuses on improving well-being, preventing injury, increasing health and safety awareness and restoring and maintaining health. The integration of CHG’s broad scope of services provides employers with a unique, holistic and integrated approach. CHG provides a range of services including pre-employment assessments, immediate response to trauma, ongoing provision of primary health care services, injury management, prevention services, allied health treatment, psychology services, health promotion initiatives (including exercise physiology), physical and vocational rehabilitation.

CHG lives out our values of Respect, Excellence, Loyalty, Integrity and Collaboration. When working at CHG you must be prepared to contribute and work within the true spirit of teamwork and in return you will be afforded an environment that focuses on persistence in the face of obstacles, respects everyone’s strengths and talents and an environment that aims to exceed customer expectations.

Skills and Experience

This is a dynamic and fast paced role that would ideally suit someone who is flexible and enjoys a challenge.

This role requires someone who is hands-on with strong PC skills and is a problem solver who will strive in an environment with daily challenges and unusual queries. We require a candidate who has a sharp eye for detail and have previously worked with highly confidential and sensitive information. You will require a positive attitude, clear and concise phone manner and a sharp eye for detail.

Candidates must have proven experience working in a busy administrative role whilst previous experience in a medical setting would be highly advantageous.

Whilst primarily based at our Mile End Clinic, the successful candidate will have a current clean Drivers Licence and be willing to travel to our Gillman Clinic regularly and our Elizabeth Clinic on occasion.

The successful candidate must be able to achieve a clean Police Check.

Interested?

If you are interested, please provide a cover letter and resume via the link below no later than 9am on Monday 19th May 2025. Please ensure your cover letter is no longer than two pages and summarises your interest in working with CHG as well as your work experience to date aligned to the role (as outlined in “about the role” above).

Applicants will be contacted week commencing Monday 19 May 2025.