ABA Trades Mission

“To deliver the best solutions to our customers by developing the best tradespeople”

About Us

Operating locally for over 15 years, ABA Trades Group is a well-established, family-owned, maintenance trade business based in Stepney. Providing exceptional services and products across the Adelaide metro area. We take pride in our commitment to our team, providing them with training to ensure that we have the best tradespeople in the industry.

At ABA Trades Group our Main focus is Culture. We have a strong and close team that support one another and help lift others that need assistance. We believe if we can make your environment fun and exciting you will believe in our purpose and mission and help us achieve our goals.

Your Role:

We're now seeking an experienced Office Manager to lead our head office operations and Customer Service team. As Office Manager, you’ll oversee the day-to-day running of the office, lead and mentor the Customer Service Representative (CSR) team, streamline operations, and directly support the CEO and leadership team. You’ll also coordinate HR and administration functions and play a pivotal role in driving performance, culture, and efficiency across the business. You'll thrive in a fast-paced, fun, and collaborative environment, where your skills will truly shine.

Key Responsibilities:

Lead the CSR Team: Motivate, train, and guide team members to achieve high performance and customer satisfaction.

Sales Support: Assist with calls and help convert inquiries into confirmed jobs while supporting the CSR team to meet sales targets.

Office Operations: Ensure smooth operation of all office systems, supplies, and communication processes.

Executive Support: Work closely with the CEO and senior management on strategic projects, reporting, and confidential tasks.

General & HR Administration: Maintain employee records, assist with onboarding/offboarding, and manage compliance, documentation, and service providers.

What We're Looking For:

Minimum 3 years’ experience in office management, admin, or customer service leadership.

Strong leadership, communication, and interpersonal skills.

Exceptional time management and organisational ability.

Experience in the trades, services, or construction industry is highly regarded.

Proven ability to manage staff performance, drive process improvements, and deliver results.

Why Join Us?

The opportunity to lead a dedicated team in a values-driven, growing company.

A diverse and rewarding role that combines leadership, operations, and strategy.

Supportive leadership and a positive, collaborative culture.

A chance to help shape and grow a business committed to service and excellence.

Take a moment to enjoy our culture video, below!