Culburra Beach Bowling & Recreation Club is a medium to large size family club located 20 minutes east of Nowra in the beautiful coastal Village of Culburra Beach.

The Club aims to support its members by providing a welcoming environment for the community to enjoy. The position is an on-site, hands-on role that will provide variety and flexibility, in a dynamic and growing work environment.

We are looking for a dynamic, reliable and experienced Duty Manager/ Supervisor who can provide excellent customer service and ensure that our club runs smoothly and efficiently. The role will be full time working 38 hours a week however we are open to casual role up to 25 hours a week depending on the Applicant

Do you have previous experience in a similar role? Do you thrive in a fast-paced environment and enjoy working as part of a team? If so, we want to hear from you!

Qualifications & Experience

Current NSW RSA and RCG.

Cash handling.

Understanding of legislative requirements of the Club.

Experience in Gaming, TAB and Keno.

The Role:

Manage Operations - Oversee daily operations including gaming, food and beverage, events, and customer service.
Lead & Motivate- Inspire and guide our team to provide exceptional service.
Ensure Compliance - Uphold all laws, regulations, and venue policies, especially those regarding responsible service of alcohol and gaming.
Customer Care - Handle enquiries, feedback, and complaints professionally and promptly.
Maintain Standards - Conduct regular inspections to ensure safety and cleanliness.
Collaborate - Work with management to boost customer satisfaction and revenue.
Create a Safe Environment - Ensure the comfort and safety of both staff and customers.

What you offer:

Experience - Proven track record in a similar role within hospitality or gaming.
Leadership Skills - Excellent communication and team management abilities.
Knowledge - Strong understanding of relevant legislation and regulations (RSA and RCG certifications required).
Customer Focus - A passion for delivering exceptional customer service.
Calm Under Pressure - Ability to make sound decisions in a fast-paced environment.
Flexibility - Willingness to work varied shifts, including evenings, weekends, and public holidays.

Staff Development & Training $5000.00 a year

Staff meals covered on shift and staff allowances

Management Growth and mentoring throughout our Venue.

Please address your application with CV to Lincoln Burgess Via SEEK.