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Duty Manager

Culburra Beach Bowling club
Culburra Beach, NSW
A$70,000-$75,000 p/a
Hospitality & Tourism → Management
Full-time
On-site

Posted 28 days ago


Culburra Beach Bowling & Recreation Club is a medium to large size family club located 20 minutes east of Nowra in the beautiful coastal Village of Culburra Beach.

The Club aims to support its members by providing a welcoming environment for the community to enjoy. The position is an on-site, hands-on role that will provide variety and flexibility, in a dynamic and growing work environment.

We are looking for a dynamic, reliable and experienced Duty Manager/ Supervisor who can provide excellent customer service and ensure that our club runs smoothly and efficiently. The role will be full time working 38 hours a week however we are open to casual role up to 25 hours a week depending on the Applicant

Do you have previous experience in a similar role? Do you thrive in a fast-paced environment and enjoy working as part of a team? If so, we want to hear from you!

Qualifications & Experience

Current NSW RSA and RCG.

Cash handling.

Understanding of legislative requirements of the Club.

Experience in Gaming, TAB and Keno.

The Role:

Manage Operations - Oversee daily operations including gaming, food and beverage, events, and customer service.
Lead & Motivate- Inspire and guide our team to provide exceptional service.
Ensure Compliance - Uphold all laws, regulations, and venue policies, especially those regarding responsible service of alcohol and gaming.
Customer Care - Handle enquiries, feedback, and complaints professionally and promptly.
Maintain Standards - Conduct regular inspections to ensure safety and cleanliness.
Collaborate - Work with management to boost customer satisfaction and revenue.
Create a Safe Environment - Ensure the comfort and safety of both staff and customers.

What you offer:

Experience - Proven track record in a similar role within hospitality or gaming.
Leadership Skills - Excellent communication and team management abilities.
Knowledge - Strong understanding of relevant legislation and regulations (RSA and RCG certifications required).
Customer Focus - A passion for delivering exceptional customer service.
Calm Under Pressure - Ability to make sound decisions in a fast-paced environment.
Flexibility - Willingness to work varied shifts, including evenings, weekends, and public holidays.

Staff Development & Training $5000.00 a year

Staff meals covered on shift and staff allowances

Management Growth and mentoring throughout our Venue.

Please address your application with CV to Lincoln Burgess Via SEEK.


About Culburra Beach Bowling club

Culburra Beach, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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