Tektalent has partnered with our flagship client whom are a leading IT solutions provider that provide industry leading customer service & technical advice across many verticals. Our client offers a culture which will shock you as to how good it is, you have the clear ability to grow within the business, career progression is paramount to our client, and they will invest in you to ensure your success in this role.

We have been asked to assist with recruiting a Sales Manager to lead the whole sales function which is split between Canberra & Brisbane, however the role is Canberra based.

The the purpose of this role is to maintain and retain customer satisfaction, revenue and brand awareness. To be an advocate for the businesses' service offerings and to help grow the business. The Sales Manager role sits in the consulting team and reports to the Managing Director.

This is a permanent role & offers the luxury of being hybrid which heading into 2025 is a luxury not many will be able to retain in the market.

Position-specific tasks or responsibilities:

Manage the consulting team and look after their wellbeing, workload and accountabilities

Manage the assigned account base and identify opportunities for net new customer acquisition

Identify opportunities within the current customer accounts to increase SOW and assist in aligning with the customers business outcomes

Build prospect pipelines and forecast opportunities with current customers

Manage the customer pipeline and accurately forecast

Build revenue and GP through ongoing Customer Management

Be the first contact point for current customers from a sales, account management, accounts, and customer service perspective

Build and maintain key stakeholder relationships

Act in a sales support function when required

Maintain an in-depth knowledge of our products and value proposition

Work closely with vendors to understand market offerings

Assist in RFT / RFQ and act as support for these for current customers including contract renegotiations

Regularly contribute sales content to Marketing and present in business webinars or podcasts

Attend regular trade shows, events and conferences and regularly post on LinkedIn promotional activities

Assist when required with the professional services team to assist with client project work

Travel requirements to Sydney and Brisbane may be required - rarely

Desired Skills and Experience

5+ years IT sales and customer service experience

3+ years sales management / leadership experience

1 + years experience working in a traditional managed services provider environment or IT services business

Understanding and knowledge of server, storage, networking and cloud technologies

Knowledge & understanding of current digital transformation trends within the modern MS Stack

Benefits & Reasons to apply

Hybrid role - You can work from home, on the road or at a conveniently located and modern office with free on-site parking

The business has experienced 40% year on year growth

Freedom to refine the sales function & bring in your knowledge to improve the business's approach to sales

Commission offered on-top of a very high base salary

Good blend of strategy, leadership & account management

Senior leadership role within the business with the scope to grow & refine the current team

50 + staff IT services business with a strong HR & L&D focus, this is rare for a business of this size

Our client is a certified “Great place to work” - ranked one of the top technology business's in Aus

Not your typical MSP churn & burn culture | very different approach to staff morale & culture building

Average tenure of the team is 2 + years

Nimble and fast-moving business that is hyper-focused on innovation and growth

Very high culture rating across the business

Plenty of non-financial incentives around education, health / fitness, self-development

Constantly evolving and changing the way they deliver solutions, heavy investment in automation & bleeding edge tech

Pain free & efficient interview process - 2 rounds

10 + years of strong reputation in the market

Highly focused on innovation & providing IT services / consulting across all the latest tech platforms

Culture is a primary focus of the business, they strongly support growth, having a voice, promoting a flat management structure, collaboration, encouragement & support, diverse team working in cross collaboration and supporting the generation of ideas and opinions

Business heavily invests in training & support, internal progression

If you are an experienced Sales Manager, please apply and we will review your application as soon as possible.

Alternatively, you can email [email protected] directly for immediate review.

Tektalent looks forward to hearing from you.

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