JOB DESCRIPTION:

Title: Head Barista + 2ic to Management

Welcomes customers by determining their coffee interests and needs

Improves quality results by studying, evaluating, and redesigning processes; implementing changes; maintaining and improving the appearance of the cafe and coffee section

Educates customers by presenting and explaining the coffee drink menu; answering questions

Prepares and sells coffee by following our specialty coffee suppliers prescribed recipes and preparation techniques, in additional to prepping batchy and cold brew on rotating single origins for the weekend - supplier available anytime for training, in-depth collaboration or refinement our coffee offering

Supports sale of takeaway coffees and specialty coffee retail products by explaining differences in coffee beans and coffee preparation; demonstrating how to get the best out of the brew

Generates revenue by attracting new customers; defining new and expanded services and products.

Maintains inventories by replenishing coffee beans, milk, tea and extras supply; stocking coffee retail and monitoring sell-through and reporting stock needs back to manager

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Maintains a safe and healthy work environment by following organisation standards and sanitation regulations

Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value

Training of junior staff wishing to develop skills on coffee

Roster and recruitment input working with manager to ensure quality coffee output at all times

Acting manager when cafe manager is not there, ensuring agreat customer experience, open and close and quality output at all times