About Merlin Software

We are a family company that develops and supports its unique software solutions for a national client base. Specialising in multi-site, centrally managed Point of Sale, Accounting and Payroll solutions, Merlin prides itself on its long standing relationships with its clients resulting from unsurpassed quality of service. This strength is a testament to the Merlin team who are seeking passionate people looking for a career in IT.

Our employees enjoy a friendly and collaborative environment while being provided opportunities to flex their problem solving muscles and grow their skills.

Role & Responsibility

Merlin Software is offering a position to an enthusiastic person to join our team as a Level 1 Support Consultant. Our new team member will have a strong interest in IT and a high level of professionalism. Excellent written and verbal communication is essential as well as an inquisitive nature and logical trouble shooting skills. A solid knowledge of PC and peripheral hardware, networking in a Windows environment and Microsoft Office products is a requirement.

Our new team member will need to be motivated and enthusiastic to learn all aspects of our unique software suite and be keen to share that knowledge with our clients.

Experience

The position on offer is entry level, suitable for someone looking to get into the IT industry. No formal IT industry experience is required however demonstrated skills in IT is essential. Confidence in installing, configuring and repairing a Windows environment, and effectively troubleshooting network, internet and email issues for yourself, friends or family is expected.

The following work experience is highly regarded:

- IT Helpdesk
- Retail / Sales
- Customer Service
- Software Development

Application

If you would like to join our team and feel you meet the requirements, attach your resume and application letter outlining why you would be an asset to Merlin Software.

Recruiters need not apply.