Full time role

Job Description

This is a fulltime role located primarily in Townsville and Aitkenvale

As a Senior Parent Pathways Support Mentor at Bamara, you will play a crucial role in supporting and guiding parents to achieve their education and employment goals. Your primary responsibility will be to provide mentorship, advice, and assistance to parents who are participating in the Parent Pathways program. Your main tasks will include:

• Meeting with parents to assess their individual needs, goals, and challenges.
• Developing personalised pathways and plans to help parents overcome barriers to education and employment.
• Providing one-on-one mentorship and support to empower parents in achieving their education and employment objectives.
• Connecting parents with relevant community services, resources, and training opportunities.
• Monitoring progress and providing ongoing guidance to ensure parents remain on track towards their goals.
• Collaborating with internal teams and external partners to create holistic support networks for parents.
• Supporting the Regional Team Leader to manage day to day operations in the Townsville region
• Mentoring our Support Mentors

This position requires someone who is empathetic, patient, and understanding, with excellent communication and interpersonal skills. If you are passionate about making a positive impact in the lives of parents and families, we encourage you to apply for this rewarding opportunity.

Desired Skills and Experience

• Proven experience in providing support and guidance to individuals facing barriers to employment or education
• Diploma qualifications in Community Services or a related field, or extensive case management experience in community service's or employment services industry
• Demonstrated ability to develop and implement tailored support plans for clients
• Strong communication skills, with the ability to engage and build rapport with diverse client groups
• Knowledge of local community resources and support services available to parents and caregivers
• Ability to maintain accurate records and documentation in line with program requirements
• Understanding of the challenges faced by parents seeking to re-enter the workforce or pursue further education
• Empathy, patience, and a non-judgmental approach when working with individuals from diverse backgrounds
• Working with Children Check
• Drivers licence