About the role

Boyd Physiotherapy is seeking an experienced and skilled Medical Allied Health Administrator to join our team in a permanent part-time capacity. This critical role will be based in our Brisbane CBD and inner suburbs office, providing essential administrative support to ensure the smooth and efficient running of our physiotherapy practice.

What you'll be doing

Manage patient appointments, including scheduling, rescheduling and confirming appointments

Maintain accurate and up-to-date patient records and medical histories

Process patient payments, claims and medical rebates

Liaise with healthcare providers, insurance companies and other stakeholders

Provide exceptional customer service to patients and address any queries or concerns

Assist with the management of clinic supplies and inventory

Contribute to the overall administrative operations of the practice

What we're looking for

Significant experience in a medical or allied health administration role

Strong customer service and communication skills

Excellent time management and organisational abilities

Proficiency in using medical software, currently we are using PPMP software and experience with this is preferred but not essential.

Familiarity with healthcare and medical billing processes

A keen eye for detail and the ability to work accurately under pressure

A collaborative and proactive approach to supporting the broader team

What we offer

At Boyd Physiotherapy, we are committed to providing a supportive and flexible work environment that enables our team to thrive. In addition to a competitive salary, we offer opportunities for professional development, a range of health and wellbeing initiatives, and the chance to be part of a dedicated and passionate healthcare community.

About us

Boyd Physiotherapy is a leading provider of physiotherapy and allied health services in Brisbane. With a reputation for clinical excellence and a patient-centric approach, we are dedicated to helping our clients achieve their health and wellness goals. Our team of experienced professionals is committed to delivering the highest standard of care, and we are proud to be making a positive impact on the lives of the people in our local community.

If you're ready to take the next step in your medical administration career, we encourage you to apply now.