Our client is a family business and are a trusted name in the mobile plant and heavy machinery industry, specializing in providing high-quality parts, engines, servicing, and repairs. We cater to leading brands such as Deutz, Kubota, Hatz, Yanmar, Kohler, and Mann, offering expert solutions to keep our customers' equipment running at peak performance. Due to continued growth, they are seeking a motivated Spare Parts Interpreter/Coordinator to join their team.

About the Role:

We are looking for a detail-oriented and customer-focused Spare Parts Interpreter/Coordinator to assist customers with parts inquiries, process orders, and coordinate inventory for our workshop and external clients. This role is pivotal in ensuring timely and accurate supply of spare parts to meet customer demands.

Key Responsibilities:

• Interpret and source spare parts for mobile plant and heavy machinery.
  
• Assist customers with parts inquiries via phone, email, and in person.
  
• Identify and cross-reference part numbers using manufacturer catalogs and online systems.
  
• Process sales orders, invoices, and quotes accurately.
  
• Liaise with suppliers to check stock availability and place orders.
  
• Maintain and update inventory records to ensure optimal stock levels.
  
• Coordinate with the service department to ensure parts availability for repairs and maintenance.
  
• Provide exceptional customer service and technical advice regarding parts and components.
  
• Ensure correct packaging and dispatch of parts orders.
  

Skills & Experience Required:

• Previous experience as a Spare Parts Interpreter/Coordinator in the automotive, heavy machinery, or diesel industry.
  
• Strong understanding of diesel engines and mobile plant equipment.
  
• Knowledge of Deutz, Kubota, Hatz, Yanmar, Kohler, and Mann brands is highly regarded.
  
• Ability to accurately interpret parts catalogs, schematics, and manuals.
  
• Excellent customer service and communication skills.
  
• Strong computer skills, including experience with parts inventory systems and Microsoft Office.
  
• Ability to work independently and as part of a team in a fast-paced environment.
  
• A proactive approach to problem-solving and attention to detail.
  

What We Offer:

• Competitive salary based on experience.
  
• Opportunity to work with a well-established and respected company.
  
• Supportive team environment with training and development opportunities.
  
• Career growth potential within the heavy machinery industry.
  

How to Apply:

Click the "Apply Now" button to submit your application. Alternatively, email your resume to [email protected].

Please include proof of your right to work in Australia (e.g., Australian Birth Certificate or a current passport with unlimited work rights).

Pre-Employment Requirements:

• Police Check
• Medical Assessment
• Drug & Alcohol Test
• Physical Fitness Test

Note: Shortlisted candidates must complete Programmed Induction Documents and may be required to undergo additional pre-employment screening.