Catering Officer

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Competitive salary and allowances
• Full-time permanent role with stable hours (38 hours/week)
• Ongoing training and development, including Certificate III Correctional Practice
• Access to employee benefits and wellbeing programs
• Work in a supportive team environment with strong safety values
• Opportunities to make a positive impact in the justice sector

Make an impact at Serco

You’ll be responsible for leading day-to-day kitchen operations and supporting a team in delivering high-quality catering services to Acacia Prison. You’ll work closely with the Catering Manager and oversee both staff and prisoner workers. This is a full-time, permanent opportunity for someone who thrives in a fast-paced, structured environment.

As a Caterer in the Catering team, you’ll make a positive impact by:

• Supporting the Catering Manager with the daily running of the kitchen and catering department
• Leading and training catering staff and prisoners to deliver consistent, high-quality food services
• Managing stock levels, assets, and ensuring food safety and hygiene compliance
• Coordinating meal preparation and timely delivery of nutritious, culturally appropriate meals
• Ensuring vendor deliveries meet site needs and maintaining stock transparency
• Promoting continuous improvement in catering operations and supporting quality audits

Serco is a place for you

You are a hands-on professional who thrives in a busy kitchen environment. You value high standards, teamwork, and structure. You're ready to lead by example, take ownership, and help build a culture of safety, respect, and inclusion in the workplace.

To be successful in this role you’ll have:

• Certificate III in Hospitality (Commercial Cookery) or equivalent trade qualification
• Minimum 3 years of experience as a Head Chef in a large-scale catering operation
• Sound knowledge of HACCP principles and food safety legislation
• Strong leadership, communication, and team coordination skills
• Basic/intermediate computer skills and attention to detail
• A current driver’s licence and the ability to pass relevant police and security checks

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

Serco Business

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.