We are looking for a Settlements Team Leader who will be responsible for overseeing verification processes within the Settlements Team, ensuring compliance, accuracy, and efficiency in all operations. This role involves leading a team and being accountable for quality assurance reviews each month, conducting thorough quality checks day to day, and providing guidance, training, and support to the team.

Additionally, you will be responsible for identifying process gaps and implementing improvements to enhance overall efficiency. You will play a key role in optimising workflows and ensuring that SLA targets are consistently met. Strong leadership, analytical thinking, and a proactive approach to continuous improvement are essential for success in this role.

Key Responsibilities

• Quality Assurance & Compliance
• Team Leadership & Development
• Performance & Reporting
• Process Improvement & Technical Support
• Escalations & Issue Resolution: Serve as the primary escalation point for verification-related issues
• Day-to-Day Operations Support
• Key Qualifications: A minimum of 3-5 years of people management experience within the finance industry
  

Competencies / Skills

• Proven ability to lead, motivate, and develop a high-performing team.
• Strong understanding of lending products and risk assessment principles.
• Excellent communication, interpersonal, and presentation skills.
• Demonstrated ability to identify and implement process improvements.
• Strong analytical and problem-solving skills.
• Knowledge of relevant Australian regulations and compliance requirements.
  

Our client is a fintech leader who is growing quickly. They provide outstanding customer experiences and increasing market share. Currently over 200 people in Australia and looking to grow, this ais an opportunity to join ands ASX listed market leader in a role that allows you to make a mark. Further you will enjoy a culture of innovation and entrepreneurship to take your career further. They offer flexible working and volunteer and study leave to develop your skills, as well as monthly social events, office snacks, company townhalls and D&I initiatives and events to help you connect with your colleagues.

To be considered for this role, click apply today. For more information you can call James Greenwell at people2people on 08 8317 480

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. At people2people, Edge Recruitment, and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.