About Us

Active Rehab is a trusted Bendigo-based provider of mobility and rehabilitation equipment, servicing private customers, NDIS participants, aged care, hospitals, and allied health professionals. Our team is passionate about providing the right solutions and delivering service with care, respect, and integrity.

We are seeking a motivated and versatile team member for a hybrid role supporting both our Hire Department and Showroom Sales. If you're organised, enjoy working with people, and want variety in your day, we’d love to hear from you.

About the Role

As the Hire Department Administrator / Showroom & Local Sales Assistant, you will play a key role in our day-to-day operations by:

Coordinating hire bookings, returns, and equipment availability

Supporting customers in our showroom and over the phone

Assisting with local sales of mobility and rehab products

Working closely with our service, sales, and logistics teams

This is a customer-facing role with a strong admin component – ideal for someone who’s confident with systems, quick to learn, and passionate about helping people.

Key Responsibilities

Hire Department Administration

Process hire enquiries, bookings, extensions, and returns

Maintain accurate records of hire stock and documentation

Liaise with service staff to schedule cleaning, testing, and delivery

Create hire agreements, invoices, and client communications

Monitor equipment turnaround times and ensure smooth workflow

Showroom & Customer Service

Greet and assist walk-in customers with mobility and daily living aids

Provide product information and assist with trials or demonstrations

Keep the showroom tidy, organised, and well-presented

Respond to phone and email enquiries professionally

Local Sales Support

Support sales team with quotes, orders, and follow-ups

Identify opportunities to convert hires into sales

Build product knowledge across key categories (walkers, wheelchairs, scooters, etc.)

Assist with local outreach to allied health professionals and clinics as needed

What You’ll Need

Great communication and customer service skills

Strong organisational skills and attention to detail

Comfortable working with computer systems (hire software/CRM experience a bonus)

A friendly, team-oriented attitude

Ability to learn equipment features and handle light lifting (training provided)

Current Victorian Driver’s Licence

Bonus Points For

Experience in equipment hire, healthcare retail, or admin roles

Knowledge of NDIS processes or assistive technology

Background in sales, healthcare, or community services

Why Join Us?

Meaningful work that makes a real difference in people’s lives

Supportive local team and on-the-job training

Opportunities to grow into sales, logistics, or specialist roles

Regular hours

Convenient Bendigo location with onsite parking

How to Apply

Click Apply Now with your resume and a brief cover letter. Tell us why you’re a great fit!
For more about Active Rehab, visit www.activerehab.net.au.