Rollease Acmeda is an innovator of precision window covering hardware systems, specialised fabrics, and automated shade solutions. Since 1980, we have been at the forefront of design, development, and distribution within the window furnishing industry. Our years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and exceptional customer service.

Our brands include Automate: Smarter Shades, Zipscreen: Outdoor Blinds, Texstyle: Specialty Fabrics and Rollease Acmeda: interior and exterior hardware.

We provide comfort, energy savings, and safety to interior and exterior spaces, and we stand by our core values of consideration, cooperation, communication, accountability, and innovation.

An exciting opportunity for an experienced Customer Service person to our dynamic and innovative business.

Summary of the role:

Serve as the first point of contact for sales enquiries, ensuring accurate and efficient service. Process customer requests and orders whilst working in a fast paced, high-volume environment. Take ownership and contribute to the success of the business through excellent communication and service. This role is crucial to our business, where your contribution will make a significant impact.

If you are passionate about customer services and thrive in a dynamic setting, we would love to hear from you! Note: this role is open to full and part time (0.8) candidates.

Customer service experience is essential, dealing with clients and suppliers. Exceptional communication skills are crucial to the role. Additionally, knowledge of Business Central would be advantageous but is not essential.

What's it in for you:

• Structured work schedule: Monday-Friday work, no weekends.
• Social & supportive team: Be part of a collaborative, high-energy group that works hard but knows how to have fun.
• Annual salary reviews.
• Modern, state-of-the-art environment designed for teamwork and productivity.

How to apply:

If you believe you have the skills and experience to succeed in this role, please apply as soon as possible.

Applications will be assessed as they are received, and only shortlisted candidates will be contacted. The successful applicant will be required to undergo a National Criminal History check.

Note: Applicants must answer the screening questions as part of the application process.

Rollease Acmeda is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We're committed to the principles of equal employment and gender equality opportunities. We aim to recruit a diverse range of people with a diverse range of talents.