Logo for 2x Customer Service Officer's

2x Customer Service Officer's

Hays | Contact Centres
Maffra, VIC
A$41-$41.50 p/h
Call Centre & Customer Service → Customer Service - Call Centre
Contract
On-site

Posted 7 days ago


Full Time Hours | $41.50ph + Super | Central Gippsland

Your new company
Hays Recruitment are looking for two experienced Customer Service Officers to join our client's team in Maffra immediately for a short-term casual assignment until 31/07/25, with the possibility of an extension. Our client is a well-established organisation that plays a key role in Southern Victoria's agricultural sector, supporting farmers in producing high-quality, fresh, and locally sourced produce.

You will be responsible for the following

  • Answer telephone switchboard calls and enquiries and re-direct where appropriate
  • Take accurate messages and forward to appropriate staff member
  • Actions from phone enquiries, not limited to posting or emailing information and directing customers to our website
  • First point of contact for our 'Online Chat' website function
  • Front of office Reception
  • Processing receipting and daily banking

What you'll need to succeed

  • Proven experience in delivering exceptional customer service and administration
  • Strong communication and interpersonal skills, with the ability to engage effectively with clients and colleagues
  • Proficiency in computer systems, including an intermediate to advanced understanding of the Microsoft Suite
  • Outstanding time management skills, with the ability to multitask, prioritise, and work both independently and collaboratively
  • A proactive mindset, demonstrating initiative, adaptability, and a willingness to embrace new challenges

What you'll get in return
Join a dynamic team in a fast-paced environment where you'll have the chance to grow and develop in this exciting role. Enjoy a competitive hourly rate of $41.50ph + Super. You'll also benefit from a supportive and engaging workplace equipped with modern tools and technology to help you succeed.

What you need to do now
If you're interested in this role, click 'apply now' or for more information about this role or other job opportunities contact Shalise Tabone at Hays on 03 5623 8072 or [email protected]


About Hays | Contact Centres

Ringwood, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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