Join a High-performing, Global Trading Team in the Heart of Cremorne
Be part of a vibrant, fast-paced, and supportive team based in trendy Cremorne, just steps from great cafes, eateries, and East Richmond Station.

What’s on Offer

• $75,000 + Super + Bonus
• Flexible working: 2 days WFH, 3 in-office
• High-performing international trading team
• Fast-paced, collaborative environment
• Convenient location with great lifestyle perks

About the Role

As a Customer Services Representative, you’ll join a dynamic team within a global trading company. Your focus will be on supporting key customer and supplier accounts while ensuring accuracy and efficiency in processing contract data through SAP. You'll also be a key link between traders, customers, and suppliers to keep operations running smoothly.

Key Responsibilities

• Manage customer and supplier orders in SAP
• Capture and record deal cost details
• Process contract authorisations and generate confirmations
• Coordinate vessel bookings and organise cargo surveys
• Maintain accurate shipping and delivery timelines
• Provide updates on order status to customers and suppliers
• Ensure timely receipt of shipping documents and process goods receipts
• Issue tax invoices and conduct customer credit checks
• Prepare weekly Just-In-Time (JIT) reports

What We’re Looking For

• Strong communication and problem-solving skills
• High attention to detail and accuracy
• Ability to work under pressure in a fast-paced environment
• A team player with a willingness to learn
• Minimum 3 years' experience in administration, customer support or client services
• Experience in international trade, logistics or supply chain highly regarded
• SAP experience is a bonus

About the Company

Our client is a leading global trading business specialising in steel and related commodities. From their modern Cremorne office, they serve a wide range of industries and are known for their excellence in customer service and logistics. The culture is supportive, professional, and performance-driven with a strong focus on flexibility and work-life balance.