About Us:
At My FootDr, we believe that healthy feet are the foundation of a better quality of life. Across our network of clinics — including Narellan, Casula, and Moorebank — and throughout Australia, we provide world-class podiatry care, combining innovative technology with a patient-first approach. Our friendly, professional teams are dedicated to ensuring every patient experience is positive and personalised.

As part of the Healthia Group, we foster a collaborative workplace culture and offer outstanding opportunities for professional growth. By joining us, you’ll become part of a connected network of more than 300 allied health practices across Australia and New Zealand, supported by a team committed to lifelong health and wellbeing.

The Role

As the Receptionist, you will be the welcoming face of our clinic, providing exceptional front-desk support to our team and clients. You'll be primarily based at our Narellan clinic, with flexibility to work at Casula and Moorebank as needed.

Key Responsibilities:

Customer Service: Create a warm and welcoming environment for all patients, ensuring a positive and memorable experience from the moment they walk through our doors.

Appointment Management: Efficiently manage patient bookings, cancellations, and follow-up appointments to ensure a smooth clinic flow.

Sterilisation of Instruments: Uphold our stringent hygiene standards by ensuring all podiatry instruments are properly sterilised and maintained.

Podiatrist Assistance: Provide support to our podiatrists as needed, facilitating seamless clinic operations and enhancing patient care.

Administrative Duties: Manage patient records, handle billing and payments, and perform various administrative tasks to keep the clinic running smoothly.

Clinic Housekeeping and Maintenance: Maintain a clean, tidy, and well-presented clinic environment, including regular cleaning tasks and ensuring treatment rooms, reception areas, and common spaces are kept to a high standard.

About You:

We are looking for someone who:

Has a minimum of 1–2 years' experience in medical and/or allied health reception or administration.

Has the flexibility to travel between our Narellan, Casula, and Moorebank clinics when required.

Strong verbal and written communication abilities.

Ability to work independently and collaboratively.

Skilled at managing multiple tasks simultaneously while prioritising effectively to meet deadlines.

A friendly and approachable demeanour that enhances the patient experience, ensuring they feel valued and cared for.

Basic computer proficiency, including experience with booking systems.

Willingness to learn and embrace new tasks and responsibilities.

What We Offer

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Supportive Team Culture: Work with a passionate team that values collaboration, professional growth, and client care.

Career Growth Opportunities: As part of a leading allied health organisation, you’ll have access to training and professional development to expand your skills.

Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.

Competitive Pay: We offer a competitive hourly rate, reflective of your experience and skills.

How to Apply:
If you are an enthusiastic, organised, and patient-focused receptionist ready to make a real difference in the lives of our patients, we would love to hear from you!

Please submit your resume and a cover letter outlining why you would be the perfect fit for our team by clicking APPLY NOW.

To learn more about My FootDr, please visit our website: www.myfootdr.com.au