We are currently seeking a highly motivated and driven Administration Assistant to join the STEPS team and provide a range of routine administrative tasks with high attention to detail and accuracy.

This role is a temporary assignment from May through to August, immediate start, working Monday to Friday 25 hrs per week 8:30 am - 2pm on site at the STEPS Head Office in Caloundra.

Role Overview: As an Administration Assistant, you will play a crucial role in ensuring the smooth operation of various departments within STEPS Social Business. Your responsibilities will include:

• Checking daily attendance at the day college and contacting parents if students are absent.
• Collecting evidence such as student worksheets from trainers and managing paperwork.
• Working on student folders to ensure compliance with NDIS requirements, including updating forms every six months and coordinating with team leaders.
• Liaising with internal SSB/SGA staff and minimal external stakeholders.
• Covering administrative tasks across various departments, including the day college, Café on George, Garden Centre, and Steps Social Business.
• Coordinating tasks between departments to meet their specific requirements.
• Following up on board report requirements and meeting agendas for Café on George.
• Managing the concerns register and incident reports for Steps Social Business, ensuring accurate recording and monthly reporting.
• Sending reminders and following up on staff compliance, such as outdated First Aid certifications.

Key Duties:

• Provide a range of routine administrative activities to support the efficient operation of STEPS Social Business departments.
• Support the delivery of STEPS Social Business projects and services to clients/customers.
• Process business information and maintain administrative systems to ensure information flow meets standards and guidelines.
• Use relevant technology to prepare documentation and presentation materials for Heads of Departments and Executives.
• Support business unit filing systems by creating, storing, retrieving, and tracking files.
• Arrange meetings and manage the flow of business information by maintaining regular contact with other business areas.
• Provide reception duties, respond to enquiries, and escalate issues as necessary.

What We Are Looking For:

• Excellent customer service skills and the ability to work under pressure.
• A positive "can do" attitude and the ability to work within a team environment.
• High attention to detail and accuracy in administrative tasks.
• Ability to coordinate tasks across various departments and ensure compliance with requirements.
• Applicant must hold current Driver Licence, Working with Children's Card and NDIS Worker Screening Check

If you are interested in this opportunity and believe you have the skills and experience we are looking for, please apply for immediate consideration.